Operations Supervisor
# Operations Supervisor **Superior Property Solutions** · Millgrove, ON · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Operations Supervisor — Property Services Superior Property Solutions is looking for an experienced Operations Manager to run the day-to-day field operations of our growing property services company. We service the GTA, Hamilton, southwestern Ontario, and Niagara with lawn care, property cleanouts, pack-and-store, inspections, and maintenance/renovation work. This is a hands-on, fast-paced role for someone who thrives on solving problems in real time and keeping a busy team on track. This is an office-based role reporting directly to ownership. What you'll do: Daily Operations & Dispatch Build and issue daily routes and task assignments for field crews Monitor crews throughout the day, adjusting routes and reassigning jobs as issues, delays, or changes come up Get crews out the door each morning — confirm they have keys, paperwork, and all supplies/equipment needed for the day Troubleshoot in real time when jobs run long, equipment fails, or weather disrupts the schedule Customer Service Ensure customer emails and calls are answered promptly and professionally Ensure job results, photos, and reports are submitted back to customers in a timely manner Handle customer issues and complaints as they arise, escalating where necessary Employee & Administrative Oversight Address employee issues throughout the day (attendance, performance, conflicts, coverage gaps) Directly manage and support our administration employee to keep office/back-office tasks on track Ensure the billing book is kept accurate and up to date Support onboarding and training of new field staff Cross-Functional Collaboration Work alongside ownership and the Field Manager to plan and improve day-to-day operations Help identify recurring problems and suggest process improvements Assist with equipment/fleet tracking and flag maintenance needs Support quoting or scheduling input when needed What you bring: Previous experience in operations, dispatch, or scheduling (property services, landscaping, home services, logistics, or similar industry preferred) Strong organizational skills and ability to manage multiple moving parts at once Clear, professional communication — comfortable with customers and crews alike Calm under pressure and quick to problem-solve when plans change Comfortable using scheduling/routing software and basic office tools (email, spreadsheets) Valid driver's license Available for early morning starts Nice to have: Experience supervising or managing a team Familiarity with billing/invoicing processes Background in lawn care, cleanouts, or similar field services Job details: Full-time Reports to: Ownership Direct report: 1 (Administration employee), 12-15 field employees Location: Based out of our Millgrove, ON shop — office-based, field visits not expected Pay: $55,000–$68,000/year, based on experience Health insurance offered and paid for by employer Pay: $55,000.00-$68,000.00 per year Benefits: Casual dress Company events Dental care Extended health care On-site parking Paid time off Vision care Application question(s): A background check may be required as a condition of employment. Experience: Schedule management: 2 years (required) Supervising: 2 years (preferred) Operations management: 2 years (preferred) Language: English (required) Licence/Certification: Driving Licence (required) Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-16, источник — Indeed.