Operations Supervisor
# Operations Supervisor **Sci Fi Land Entertainment Hub** · Al-Ayn · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role About Sci Fi Land Sci Fi Land is a family entertainment and STEAM edutainment destination offering interactive learning, creative activities, technology experiences, workshops, events, birthday parties, memberships, and school field trips for children aged 2–16. Job Summary We are seeking an experienced and proactive Operations Supervisor to oversee the daily operations of Sci Fi Land. The successful candidate will ensure excellent customer experiences, efficient team performance, high safety standards, proper facility maintenance, and smooth coordination between operations, sales, events, and management. Key Responsibilities Supervise the daily operations of Sci Fi Land during assigned shifts. Complete opening and closing procedures and ensure all operational areas are ready for guests. Assign daily duties, activity zones, and break schedules to team members. Monitor staff attendance, appearance, punctuality, and performance. Conduct team briefings before each shift and communicate bookings, events, and operational updates. Ensure smooth operations across the Junior Zone, Genius Zone, workshops, birthday areas, and other attractions. Coordinate school field trips, birthday parties, workshops, memberships, and special events. Welcome guests, monitor their experience, and resolve complaints professionally. Ensure staff provide safe, friendly, and high-quality customer service. Monitor cleanliness, hygiene, safety, and child-protection standards throughout the facility. Conduct regular inspections of attractions, equipment, activity areas, and emergency exits. Report maintenance issues immediately and follow up until they are resolved. Monitor operational supplies and inform management when stock needs to be replenished. Support the training and onboarding of new employees. Ensure company policies, standard operating procedures, and management instructions are followed. Respond appropriately to incidents and emergencies and complete the required reports. Coordinate with the front desk, sales, events, maintenance, and other departments. Prepare daily shift reports covering attendance, bookings, incidents, customer feedback, and operational issues. Report directly to the Operations Manager and provide regular updates on team performance and facility operations. Perform additional operational duties as assigned by management. Requirements Bachelor’s degree in Business Administration, Hospitality, Operations Management, or a related field. Minimum of 3 years’ experience in operations or facility management. Experience in family entertainment, edutainment, hospitality, events, retail, or attractions is strongly preferred. Strong leadership, team management, and problem-solving abilities. Excellent communication and customer service skills. Ability to work under pressure and manage multiple activities simultaneously. Strong knowledge of Microsoft Office and operational reporting. Fluency in English is required; Arabic is an advantage. Willingness to work flexible shifts, weekends, public holidays, and extended hours when required. UAE experience and a valid UAE driving licence are preferred. What We Offer A dynamic and creative working environment. Opportunities for professional growth and development. The chance to lead operations at a unique Pay: AED2,000.00 - AED4,000.00 per month Application Question(s): Do you have a valid UAE driving licence? What is your current UAE visa status? Experience: Operations Management: 2 years (Preferred) Language: English & Arabic (Required) Location: Al-Ayn (Required) Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-19, источник — Indeed.