OPERATIONS SUPERVISOR

JOB DESCRIPTION – OPERATIONS SUPERVISOR

Department: Operations Industry: Fleet Transport, Heavy Equipment Rental & Leasing, EPC Projects Location: UAE

1. Job Purpose

The Operations Supervisor is responsible for supervising and coordinating the daily operations of the company's fleet of vehicles, buses, cranes, and heavy equipment leased to Engineering, Procurement, and Construction (EPC) companies for onshore and offshore projects.

The candidate must have an engineering background and a strong understanding of fleet operations, equipment mobilization and demobilization, maintenance coordination, and EPC client requirements. The role requires close coordination with Operations, Maintenance Workshop, HSE, HR, Training, Logistics, and Commercial departments to ensure that all vehicles, equipment, and operators are ready for deployment and comply with client and project requirements.

1. Key Responsibilities

A. Fleet and Operations Management

• Supervise the daily operations of buses, cranes, heavy vehicles, and other equipment leased to EPC clients.
• Monitor fleet availability, utilization, deployment status, and operational performance.
• Ensure vehicles and equipment are allocated to the correct client, project, and site based on approved requirements.
• Maintain accurate records of active, standby, idle, under-maintenance, and off-hired vehicles and equipment.
• Coordinate with the Operations Manager to minimize idle fleet, improve utilization, and reduce unnecessary operating costs.
• Ensure adequate availability of drivers, crane operators, equipment operators, and other required personnel.
• Monitor daily operational reports, vehicle movements, breakdowns, and equipment availability.

B. EPC Client Requirements – Onshore and Offshore

• Understand the operational, technical, HSE, and documentation requirements of EPC clients working in the Oil & Gas sector.
• Ensure vehicles, equipment, drivers, and operators meet the specific requirements of the assigned project before mobilization.
• Coordinate client approvals, site access permits, vehicle inspections, equipment certifications, and operator competency requirements.
• Ensure personnel have the required client-specific training, safety induction, offshore survival training, medical fitness, and other applicable certifications, as required by the project.
• Understand the additional requirements associated with offshore transportation and equipment deployment, including marine logistics, offshore access approvals, and applicable lifting or equipment certification requirements.
• Coordinate with client representatives, site supervisors, logistics teams, and project coordinators to resolve operational issues.
• Ensure compliance with applicable UAE regulations, client procedures, project specifications, and company policies.

C. Mobilization and Demobilization

• Plan and coordinate the mobilization of vehicles, buses, cranes, and heavy equipment to client locations and project sites.
• Verify that all mobilization requirements are completed before dispatch, including:
• Valid vehicle registration, insurance, and applicable permits.
• Equipment inspection reports and valid third-party inspection (TPI) certificates, where required.
• Preventive maintenance and mechanical fitness.
• Driver and operator licenses, competency certificates, and client approvals.
• Required HSE documentation, risk assessments, and equipment checklists.
• Site access approvals, client inductions, and project-specific documentation.
• Coordinate with the Maintenance Workshop to ensure equipment is inspected, serviced, and ready for deployment.
• Arrange transportation, delivery schedules, site access, and handover documentation.
• Ensure proper demobilization when a project is completed or equipment is off-hired.
• Coordinate the return inspection, condition report, damage assessment, collection of client handover documents, and transfer of equipment back to the yard or workshop.
• Maintain mobilization and demobilization records, including dates, project details, equipment condition, and client acceptance.
• Identify mobilization delays and escalate issues that may affect project schedules or result in additional costs.

D. Maintenance Workshop Coordination

• Coordinate with the Maintenance Workshop to plan preventive maintenance, corrective repairs, inspections, and breakdown recovery.
• Ensure equipment scheduled for deployment has been released by the workshop and is mechanically fit for operation.
• Monitor workshop job cards, maintenance schedules, breakdown reports, and repair completion dates.
• Follow up on spare parts availability and repair delays affecting fleet readiness.
• Ensure defective or unsafe vehicles and equipment are not deployed until the required repairs and inspections are completed.
• Maintain coordination between Operations and Maintenance to reduce vehicle downtime and improve fleet availability.
• Track recurring mechanical issues and report recommendations for corrective action.

E. Driver and Operator Coordination

• Ensure drivers and operators are assigned according to client requirements, equipment type, license category, experience, and competency.
• Coordinate with HR, Training, and Operations teams to verify that personnel documentation and mandatory training are completed before deployment.
• Monitor attendance, duty schedules, timesheets, overtime, and operational performance.
• Ensure drivers and operators understand site rules, client procedures, equipment operating limitations, and HSE requirements.
• Arrange replacement personnel when required to prevent operational disruptions.
• Report unauthorized absences, performance issues, and violations of client or company procedures.

F. HSE and Compliance

• Ensure all fleet and equipment operations comply with company HSE procedures and applicable client requirements.
• Coordinate inspections, safety checks, toolbox talks, incident reporting, and corrective actions.
• Ensure equipment is operated only by authorized and competent personnel.
• Verify that required lifting equipment inspections, load-testing certificates, TPI certificates, and related documents are valid for cranes and other applicable equipment.
• Report accidents, near misses, equipment damage, and unsafe conditions immediately.
• Support client HSE audits, site inspections, and corrective action follow-ups.
• Maintain operational records required for client audits, tenders, requests for quotation (RFQs), and contract compliance.

G. Client Coordination and Commercial Support

• Maintain regular communication with client representatives to understand project schedules, equipment requirements, and operational challenges.
• Coordinate equipment allocation, replacement requests, extensions, off-hire instructions, and service requirements.
• Verify that deployment and off-hire instructions are supported by appropriate client communication and approvals.
• Provide accurate operational information to the Commercial Department for quotations, tenders, RFQs, contract renewals, and client reporting.
• Assist in reviewing equipment utilization, standby requirements, additional services, overtime, and potential backcharges in accordance with contract terms.
• Maintain records of client requests, approvals, complaints, and operational commitments.

H. Reporting and Documentation

• Prepare daily and weekly fleet status and utilization reports.
• Maintain an updated equipment register showing client, project, site, equipment details, operational status, and deployment dates.
• Track mobilization and demobilization schedules and pending requirements.
• Maintain records of breakdowns, maintenance, inspections, equipment certifications, and off-hire condition reports.
• Monitor idle vehicles and equipment and recommend suitable redeployment opportunities.
• Prepare reports on fleet availability, downtime, operational delays, incidents, and cost-control opportunities.
• Ensure records are accurate, organized, and readily available for management review, client audits, tenders, and RFQs.

1. Educational Qualifications

• Bachelor's degree or diploma in Mechanical Engineering, Automotive Engineering, Electrical Engineering, or a related engineering discipline.
• Additional qualifications in fleet management, heavy equipment operations, maintenance, or logistics will be an advantage.

1. Experience and Technical Requirements

• Minimum 5 years of relevant experience in fleet operations, heavy equipment rental, transport operations, or equipment leasing.
• Experience working with EPC contractors, Oil & Gas companies, or major industrial projects is strongly preferred.
• Practical knowledge of buses, heavy vehicles, cranes, and other construction or industrial equipment.
• Proven experience in equipment mobilization, demobilization, site deployment, and off-hire procedures.
• Understanding of onshore and offshore project requirements, including client approvals, HSE compliance, training, certifications, and site access.
• Experience coordinating with maintenance workshops, fleet technicians, drivers, operators, and client representatives.
• Knowledge of vehicle and equipment inspections, preventive maintenance, breakdown management, and third-party certification requirements.
• Familiarity with UAE transport regulations and Oil & Gas client procedures is preferred.

1. Required Skills and Competencies

• Strong operational planning and coordination skills.
• Engineering knowledge and the ability to identify equipment readiness and technical issues.
• Good understanding of fleet utilization, maintenance planning, and equipment availability.
• Strong communication and coordination skills with clients and internal departments.
• Ability to manage multiple projects, mobilization schedules, and urgent client requirements.
• Good documentation, reporting, and record-management skills.
• Proficiency in Microsoft Excel, Word, email, and fleet management systems.
• Strong problem-solving, decision-making, and cost-control capabilities.
• Ability to work under pressure and meet project deadlines.
• Willingness to visit client sites, workshops, yards, and offshore/onshore project locations as required.

Work Location: In person