Operations Specialist – Employee Relations (ER)
# Operations Specialist – Employee Relations (ER) **ASDA** · Leeds LS27 0DQ · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role - Job Reference Code: R-100911 - Employment Type: Full time - Contract Type: Permanent - Hours Per Week: 37.5 - Salary: Competitive salary plus benefits. - Closing Date: 12 October 2026 Operations Specialist – Employee Relations (ER) HR / People Are you looking for an exciting opportunity within a growing part of a business? Do you want to see the difference you can make, or you could make? This is an exciting opportunity to help shape and continually improve the Employee Relations service we provide, you'll have a fantastic chance to develop your career and make a positive impact in a business that always puts colleagues at the heart of its strategy. As an ER Operations Specialist, you will be responsible for providing expert employee relations advice and guidance, predominately over the phone to line managers on Asda’s people policies and processes. You’ll provide effective end to end case management support in all employee relations cases supporting line managers through the process and ensuring we are compliant with policy and GDPR. There will also be opportunities to undertake project work in line with the requirements of the service. Some of your key focuses: Provide coaching and support to line managers to enable them to proactively manage ER issues and develop their ER and people management skills within appropriate timescales and mitigating any potential risk to the business. - Undertake appropriate stakeholder management activity in relation to cases you are managing, outlining foreseeable risks and ensuring effective resolution. - Highlight themes and trends from case management activity, including management capability and policy development areas. - Maintain a high level of accurate and comprehensive records of all ER support and interactions within the ER case management systems. Producing high quality written work, tailored to meet audience needs. - Build positive working relationships with policy, legal and other key stakeholder groups. - Maintain personal knowledge of employment legislation and Asda people policies to advise on best practice and procedure and utilising tools and templates to ensure policies are adhered to correctly. Let's find out about you: - CIPD qualified/part qualified (Level 5 and up to 7) or equivalent is desirable but not essential. - An excellent knowledge of current employment legislation UK and Northern Ireland and of applying this in practice whilst adhering to company policy. - Proven ER subject matter expertise evidenced through previous experience of managing and resolving complex ER cases. - The ability to apply sound judgement and empathy, to determine where there is risk with the commercial acumen to discuss alternative options. - Ability to coach, mentor and where required challenge and influence line managers where necessary to resolve ER cases whilst providing excellent customer service. Work Where it Works: Our hybrid way of working offers a mix of working from home and in an office environment. The successful candidate will work 3 days a week in our Leeds office, Britannia House in Morley. With the flexibility of being able to work the additional 2 days from home. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: - Discretionary company bonus - Company pension up to 7% matched - 15% colleague discount in store and online - Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. - Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated - Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves Find your everything Location Britannia Road, Leeds, West Yorkshire, United Kingdom, LS27 0DQ Calculate your travel time Your address Select method of travel Driving Transport Walking Get directions View on Google Maps Estimated travel time Please note that travel time is approximate and does not take into account traffic or time of day Why Asda? We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to. Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities. Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and Asda Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in Asda every year. Rewards and Recognition Benefits you’ll only find here 10% off Asda pet insurance 10% off selected Asda Pharmacy services 10% off Asda Tyres 10% off Asda Travel insurance 20% off Asda Mobile bundles Free remote GP service Available to you, your partner and your children, 24/7, year round. Pension Save for retirement with contributions paid into your pension account by you and Asda. Free physiotherapy consultations Helping you and your partner take care of yourselves with 8 free sessions per year. Colleague discounts 15% off at our stores - get discounts on groceries and George all year round. Car cash allowance Eligible colleagues will receive a cash allowance as part of their benefits package. In addition, all salaried colleagues can choose to register for the Salary Sacrifice Electric Car scheme*. (*Conditions apply) Mortgage advice Whether you’re a first-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers. Confidential support helpline Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round. Cycle to work Buy a bike through this scheme and save on tax and national insurance. Financial support Find financial wellbeing tools and support, including the ability to stream your pay. Free eye tests Head to our in store opticians for a free checkup and take care of your vision. Bonus Sharing our success with a discretionary bonus scheme for salaried colleagues that really rewards your contributions. Cancer support Guidance and support for you and your family, from before diagnosis, to treatment and beyond. Paid time off From holiday to sick leave and other types of leave, such as parental leave. Mental health support Access free mental health support for you and your family. Support and advice with care If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal & General Care Concierge service. Hybrid working To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots Save money on every day spends Access to hundreds of high-street discounted Vouchers, discounts on days out, gym memberships, airport parking, and more Setting your loved ones up for the future As part of the team, you’ll get life assurance. Guaranteed contracted hours All colleagues are guaranteed weekly contracted hours / guaranteed weekly shifts via their contract of employment which is agreed with the hiring manager. Holiday buying Once a year our salaried colleagues are able to buy up to 5 additional days holiday via salary sacrifice (subject to eligibility).
Наблюдалась 2026-09-29, впервые 2026-09-29, источник — Indeed.