Operations Officer
# Operations Officer **Rentokil Initial** · Riyadh · `On-site` 🕒 **Статус:** *Опубликовано: 6 дней назад* · *Источник: Indeed* --- ### About the Role The Operations Officer - Corporate ensures effective appointment scheduling, team dispatching, and execution of the pest management services as per Rentokil Boecker® standards. He/ She works with a Client-Oriented attitude in order to offer an exceptional client experience. Rentokil Boecker® Operations Officer - Corporate is held accountable for the below job responsibilities: - Implement the standards set in Rentokil Boecker® Operations Manual. - Schedule appointments as per client’s availability. - Arrange a proper dispatching for all teams. - Follow up on pending appointments if any and set a monthly plan to keep them to a minimum. - Ensure that chemicals and non-chemical products are always available in adequate quantities for each team and monitor their consumption. - Prepare daily schedules for on-site technicians and guarantee that the treatment is executed as per the programmed work schedule. - Arrange and confirm distribution of promotional items as per the marketing calendar. - Communicate with the sales department regarding new clients; check and sign the Survey Sheet. - Handle call backs and solve them within 48 hours. - Follow up on the Call Back report. - Ensure all vehicles have Rentokil Boecker® warning signs (Fumigation, Floor warning signs, etc.), bait stations’ service records and other labels. - Generate and submit the assigned reports to concerned management. - Handle the client’s data accurately and timely on Rentokil Boecker® systems. - Review submitted treatment reports and take action when deemed necessary. - Perform CVCs (Customer Voice Counts) and field audits to ensure Health and Safety Standards are properly applied. - Schedule yearly pest control treatments and follow up on their execution. - Liaise with and advise clients on pests, sanitation and pest proofing recommendations, pesticide and pest control treatments including information on control strategies appropriate to each situation. - Advise technicians on pending payments to be collected from clients. - Prepare an overtime report and submit it to the Operations Manager for approval. - Assist the Operations Manager in preparing and delivering training sessions when needed. - Attend monthly Operations meetings, recommend and highlight call backs, problems and conflicts. - Act as a PMP ambassador and enhance communication between PMP and other team members. - Handle all PMP related requests (leaves, loans, uniforms, certificates...) and communicate them to concerned parties. Requirements - A Female, Arabic Speaker candidate shall be considered - At least 2 years of experience in operations or relevant field. - Effective decision making and problem-solving skills. - Excellent verbal and written communication skills. - Remarkable attention to details. Benefits - 22 vacation days per year - medical insurance class A - 1 ticket per year to visit home country
Наблюдалась 2026-10-08, впервые 2026-10-01, источник — Indeed.