Operations Manager - Tax & Accounting

Operations Manager – Tax & Accounting

Company: Flying Colour Tax Consultant LLC Location: Dubai Media City, Dubai, UAE Job Type: Full-Time, In-Person Salary: AED 8,000 – AED 10,000 per month

About the Company

Flying Colour Tax Consultant LLC is part of the Flying Colour Group, a UAE-based business group with over 22 years of experience and a diverse international client base.

We provide services across accounting, bookkeeping, UAE Corporate Tax, VAT, audit, AML compliance and related financial advisory services.

About the Role

We are looking for an experienced Operations Manager to oversee the day-to-day operations of our tax and accounting practice.

The role will focus on ensuring smooth service delivery, effective team management, process improvement, quality control and timely completion of client work.

Key Responsibilities

• Oversee daily operations across Accounting, Tax, VAT and Audit functions.
• Manage team performance, workload allocation and resource planning.
• Monitor service delivery, deadlines, productivity and operational KPIs.
• Develop and improve SOPs, workflows and quality-control processes.
• Implement effective maker-checker and review mechanisms.
• Coordinate between departments to ensure smooth client service delivery.
• Handle operational escalations and support client satisfaction and retention.
• Prepare management reports and provide operational insights to senior management.
• Support recruitment, training and development of team members.
• Handling escalations from clients or internal teams and independently resolving them.
• Drive process automation and effective use of ERP/cloud accounting systems.
• Designing workflows within the Operations Department to ensure that all tasks are completed and delivered on time.
• Ensure operational processes align with applicable UAE tax and compliance requirements.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration or a related field.
• 5–8+ years of relevant experience , preferably within a UAE tax consultancy, accounting, audit or professional-services firm.
• Proven experience managing teams and day-to-day professional-services operations.
• Good working knowledge of UAE Corporate Tax, VAT and FTA processes .
• Experience developing SOPs, workflows and quality-control processes.
• Strong organisational, analytical and problem-solving skills.
• Experience with ERP, CRM or cloud accounting systems.
• Excellent English communication and stakeholder-management skills.
• Currently based in the UAE.

CA, ACCA, CPA, CMA or similar professional qualification/part-qualification will be an advantage.

What We Offer

• AED 8,000–11,000 monthly salary, depending on experience and qualifications.
• Benefits as per UAE Labour Law.
• Opportunity to work with an established UAE professional-services group.
• Professional growth and exposure across tax, accounting and audit services.

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

• What is the largest team you have managed?
• What is your experience with UAE Corporate Tax and VAT?
• What is your notice period / availability to join?
• Current salary and expected salary.

Education:

• Master's (Required)

Experience:

• Team management: 5 years (Required)
• handling clients and managing and resolving escalations: 3 years (Required)

Language:

• Hindi (as Mothertongue) (Required)

Work Location: In person