Operations Manager (Restaurant)
# Operations Manager (Restaurant) **Alabraaj Restaurants Group** · Manama · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Is your next career move on the menu? Apply today to join our Talent Pool. Job Title: Operations Manager Location: Bahrain Applicants must reside in Bahrain, possess relevant experience and skills, and answer all pre-screening questions to be considered for this role. Job Summary We are seeking an experienced and customer-focused Operations Manager to oversee multiple restaurant outlets, ensure exceptional guest experiences, maintain high standards of food quality and service, and drive sales and profitability. The ideal candidate will demonstrate strong leadership and operational management skills, with the ability to control costs, develop teams, and ensure compliance with company policies and procedures. Key Responsibilities Key ResponsibilitiesOperations Management & Business Performance - Oversee the day-to-day operations of multiple restaurant outlets, ensuring operational efficiency, consistency and compliance with company standards. - Develop and implement operational strategies to achieve sales targets, increase revenue and maximise profitability across all outlets. - Monitor sales performance, identify business opportunities and implement initiatives to improve revenue through upselling, cross-selling, promotions and effective selling techniques. - Monitor food costs, labour costs and operating expenses, implementing effective cost-control measures across all outlets. - Review manpower planning, staff schedules and resource allocation to optimise labour costs and operational efficiency. - Analyse operational, financial and sales reports, identify performance gaps and implement corrective action plans. - Prepare and submit regular operational performance reports, business updates and recommendations to senior management. - Ensure consistent implementation of company policies, operational procedures and business objectives across all outlets. Customer Experience & Service Standards - Ensure consistent delivery of exceptional customer experiences, service standards, restaurant ambience and guest engagement across all outlets. - Monitor customer feedback, oversee the resolution of complaints and implement corrective actions to improve customer satisfaction. - Ensure consistent food quality, presentation, menu knowledge and service delivery across all brands and locations. - Conduct regular outlet visits to assess service standards, identify improvement opportunities and ensure operational consistency. Food Quality, Hygiene & Compliance - Ensure compliance with food safety requirements, hygiene standards, health and safety regulations and company operating procedures. - Monitor food preparation, portion control, product quality, storage, labelling and food handling practices across all outlets. - Conduct regular operational inspections and audits, ensure timely closure of findings and maintain a minimum inspection score of 80%. - Monitor food wastage, spoilage, breakage and stock losses, implementing corrective measures to minimise operational losses. - Ensure all outlets maintain the required standards of cleanliness, maintenance, equipment condition and workplace safety. Inventory & Cost Control - Oversee inventory management across all outlets, including food, beverages, non-food items, equipment and operating supplies. - Ensure accurate stock requisitions, purchasing coordination, receiving, storage, stock rotation and inventory recording procedures. - Review stock reports, consumption patterns and variances, ensuring regular stock counts and appropriate corrective action. - Analyse food costs, labour costs and operating expenses, identifying opportunities to improve margins without compromising product quality or customer experience. - Monitor compliance with stock control procedures and investigate significant discrepancies, wastage and unexplained losses. Team Leadership, Performance & Development - Lead, supervise and support Restaurant Managers and operational teams, ensuring accountability and consistent execution of company standards. - Set operational objectives and performance expectations, monitor KPIs and ensure managers take responsibility for outlet performance. - Communicate sales targets and business priorities, motivating teams to achieve revenue, profitability and customer satisfaction objectives. - Coach and develop Restaurant Managers and team members in leadership, service delivery, sales techniques, operational controls and people management. - Monitor staff performance, identify training needs and implement development plans in coordination with HR and Training. - Support recruitment, workforce planning and succession planning in coordination with HR. - Promote teamwork, professionalism, employee engagement and a positive working environment across all outlets. - Address operational and employee performance issues promptly, ensuring appropriate follow-up and compliance with company procedures. Communication, Coordination & Professionalism - Maintain effective communication and coordination with Head Office departments, including HR, Finance, Marketing, Procurement, Training and Maintenance, to support smooth operations and timely issue resolution. - Work closely with senior management to implement business strategies, operational initiatives, new outlet openings and company-wide projects. - Ensure operational teams receive clear instructions, timely updates and appropriate support to achieve business objectives. - Maintain professional relationships with guests, employees, suppliers and internal stakeholders. - Demonstrate strong leadership, decision-making, problem-solving, planning and multitasking skills, with the ability to manage competing priorities under pressure. - Demonstrate accountability, punctuality, flexibility and commitment to company policies, procedures and management directives. A Taste of Our Culture Al Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&B sector since 1987. With 39 years of hospitality experience, 17 brands, 30+ outlets, and over 1,100 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes. These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, Camel Club, Orso, and Mo&Jo Café, along with Al Abraaj Catering, Bakery, and CPU. Application Question(s): - Do you currently reside in Bahrain? - What is your visa type (work, visit, dependent or free visa)? - What is your visa status (valid or expired)? - What is your current or most recent salary? - Are you required to serve a notice period? Work Location: In person
Наблюдалась 2026-10-20, впервые 2026-10-18, найдена на 2 площадках, источник — Indeed.