Operations Manager Residential Childcare
# Operations Manager Residential Childcare **Unique Care Homes Limited** · Wrexham · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Operations Manager Residential Childcare: Unique Care Homes Ltd Location: Head office, homes & school with regular travel between locations, as required. Flexibility to travel between settings is essential Salary: £56,000-£70,695 (dependant on experience) Benefits: Car Allowance, Pension, enhanced benefits scheme Contract: Permanent, full time Reporting to: Director of Care and Therapy/Directors Direct reports: Registered/Service Managers About Unique Care Homes Unique Care Homes delivers a specialist therapeutic service through an integrated model of care, education, and therapy. The service is designed for children and young people with a history of trauma & complex emotional, behavioural, and developmental needs who require stable, consistent, and therapeutic residential care. We recognise that each child needs more than a “placement”. They need dependable relationships, a loving and nurturing home, skilled therapeutic support, educational opportunity, and adults who believe in their potential. The Unique Way brings these elements together in one coherent service, providing consistent care and specialist intervention while respecting the uniqueness of every child's journey. We are looking for an experienced and child centred Operations Manager to provide strong operational leadership across our residential childcare services. This is a senior leadership position for an individual who understands the demands of regulated children's services and has the experience, confidence and professional judgement to lead at an organisational level. About the role As Operations Manager, you will work closely with the Directors and Director of Care and Therapy to ensure our services operate safely, effectively and consistently, while maintaining a strong focus on outcomes for children. You will provide visible and accountable leadership to Registered/Service Managers, supporting them to lead their services effectively while ensuring that organisational priorities, regulatory requirements and improvement plans are translated into high-quality child centred therapeutic practice Key responsibilities will include: - Providing visible, supportive and accountable leadership to Registered/Service Managers. - Overseeing the safe, compliant and effective operation of our residential childcare services. - Monitoring service quality, safeguarding, performance and regulatory compliance. - Supporting managers to develop confident, capable and stable staff teams. - Using audits, performance information and operational data to identify risks, trends and opportunities for improvement. - Ensuring regulatory actions and service improvement plans are implemented and sustained. - Promoting child-centred, trauma-informed therapeutic practice. - Providing appropriate challenge where standards or practice fall below expectations. - Supporting workforce planning, recruitment, retention and staff development. - Building effective relationships with placing authorities, regulators and other external professionals. - Working collaboratively across care, education and therapeutic services to support integrated outcomes for children. - Managing resources responsibly and operating within agreed budgets and delegated authority. - Escalating significant safeguarding, compliance, staffing, financial and performance matters appropriately. - Participating in the Senior Management Team on-call rota. - Deputising for the Director of Care and Therapy when required and within agreed delegated authority. About you We are looking for an experienced & passionate senior leader who has a clear understanding of therapeutic care and the leadership of regulated services. You will have: - A minimum of five years' experience within residential childcare, as a Registered/Service Manager or senior manager. - Significant experience of operational management within residential childcare. - A proven track record of leading, developing and holding management teams accountable for performance, quality and standards. - Clear Understanding of safeguarding, risk management, therapeutic childcare, attachment and the impact of trauma. - Experience of quality assurance, audit, regulatory compliance and continuous improvement. - Knowledge of the regulatory framework for children's residential care in Wales, together with an understanding of the equivalent requirements in England. - The ability to analyse complex information, identify risk and make sound, evidence-based decisions. - Strong communication, organisational and relationship-building skills. - A professional, empathic and child-centred approach, with a high level of emotional intelligence. - The confidence to support, challenge and motivate managers while remaining calm, constructive and solutions focused. - A relevant professional and management qualification appropriate to the role and regulatory requirements. - A full driving licence and the ability to travel between organisational locations. Experience of managing multiple children's homes, working across Welsh and English regulatory frameworks, leading organisational change or contributing to service development would be advantageous. Welsh language skills are also desirable. Why join Unique Care Homes? This is an opportunity to take a key leadership role within an organisation committed to providing high-quality, therapeutic care and achieving positive outcomes for children and young people. Working alongside an experienced leadership team, you will have the opportunity to influence operational practice, strengthen services, develop managers and contribute to the continued development of the organisation. You will be joining an organisation where Children First, Respect, Understand, Collaborate and Aspire are central to the way we work. Safeguarding and safer recruitment Unique Care Homes Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful applicant will be required to complete our safer recruitment process. Appointment will be subject to satisfactory references, verification of qualifications and the right to work in the UK, and an Enhanced DBS check. Relevant professional registration requirements will also apply. We are committed to equality of opportunity and welcome applications from suitably qualified candidates. How to apply Please email sharonk@we-are-unique.care for further information and an application form. Pay: £56,000.00-£70,695.00 per year Benefits: - Additional leave - Company events - Company pension - Free parking - Referral programme Education: - Diploma of Higher Education (required) Experience: - Residential childcare, as a Registered/Service Manager: 5 years (required) Work Location: In person
Наблюдалась 2026-10-16, впервые 2026-10-15, источник — Indeed.