Operations Manager - QSR

We’re Hiring: Operations Manager – Food & Beverage (Qatar)

We are looking for an experienced and results-driven Operations Manager – Food & Beverage to lead and oversee our multi-brand F&B operations in Qatar.

The ideal candidate will be responsible for managing overall business operations, driving sales and profitability, ensuring operational excellence, maintaining brand standards, and developing high-performing teams across multiple outlets and concepts.

Key Responsibilities

• Oversee the overall operations of multiple F&B brands and restaurant outlets across Qatar.
• Develop and implement operational strategies to achieve business objectives, sales targets, and profitability.
• Monitor and improve key business KPIs, including sales, food cost, labor cost, wastage, inventory, customer satisfaction, and outlet profitability.
• Take full ownership of operational P&L and ensure effective cost control and revenue growth.
• Ensure consistent implementation of company policies, SOPs, brand standards, and operational procedures across all outlets.
• Maintain the highest standards of food safety, hygiene, quality, and customer service.
• Lead, manage, coach, and develop Area Managers, Restaurant Managers, and operational teams.
• Conduct regular outlet visits, operational audits, and performance reviews.
• Identify operational challenges, implement corrective action plans, and drive continuous improvement.
• Optimize manpower planning, scheduling, productivity, and workforce utilization.
• Monitor inventory management, procurement, stock control, and food wastage to minimize operational losses.
• Drive customer experience initiatives and ensure timely resolution of escalated customer complaints.
• Work closely with HR, Finance, Supply Chain, Procurement, Marketing, and other departments to ensure smooth business operations.
• Lead operational planning and execution for new outlet openings, new brand launches, and business expansions.
• Prepare and present regular operational and financial performance reports to senior management.
• Identify business growth opportunities and implement strategies to improve operational efficiency and profitability.

What We Are Looking For

A dynamic, hands-on, and commercially focused Operations Manager who can take ownership of overall F&B operations, drive business growth, strengthen operational controls, and deliver sustainable profitability across multiple brands.

How to Apply

Interested candidates can DM share their updated CV at: hr.head@cloudeatskitchen.com

Please mention “Operations Manager – F&B Qatar” in the email subject line. Please include below details:

Current salary Expected Salary Notice period

Work Location: In person