Operations Manager, Member Programs
Fulltime Bangalore, Onsite The Role Every week, a member signs up for the nutrition program hoping this is the thing that finally sticks. A teacher shows up to run a workshop expecting the calendar to be right. A member registers for an event and expects the sign-up process to be as smooth as everything else on the platform. None of that happens on its own. Someone has to hold it together, chase the right people, and catch the thing that would have quietly broken. That person is you. You will own execution across three growing programs: our new nutrition program, weekly yoga workshops, and events we run through the year. You will not inherit a finished system. You will build the muscle for how MyYogaTeacher runs programs at all. Who Will Thrive In This Role This role is built for someone who cannot leave a stuck problem alone. When something breaks, whether it is a dietitian slot going unfilled or a sign-up flow quietly failing, you do not wait for the right person to notice. You go find out what happened and fix it, even if it means chasing three different teams to get there. You are a natural coordinator. You hold multiple timelines and stakeholders in your head at once, and you follow up before anyone has to remind you to. You would rather build the process yourself than be handed one, and you see a messy, undefined week as an opportunity, not a burden. This role is a strong fit if you have run programs, events, or operations where you were the person coordinating across marketing, tech, and support to make something happen on time. 3-6 years of experience, with a track record of owning execution rather than just following a checklist. If you prefer a role with a fixed SOP and clearly defined boundaries, this is likely not the right fit. About MyYogaTeacher MyYogaTeacher is a fast-growing health tech startup connecting qualified yoga and fitness teachers from India with customers globally for personalized 1-on-1 live video sessions. 300,000+ customers across the US, Canada, Europe, Australia, Singapore, UAE, and more 400,000+ five-star reviews, 95% session satisfaction rate 450+ highly qualified teachers on the platform Headquartered in California, operations based in Bangalore What You'll Own Running the Programs Own end-to-end execution of the nutrition program, including coordinating dietitians and keeping the program on schedule. Plan and run the weekly yoga workshop calendar so workshops go out every week without gaps. Drive member sign-up and registration for events, and answer member questions as they come in. Coordinating Across Teams Work daily with Marketing on promotion and timing, with Tech on booking and platform issues, and with Support on member issues before, during, and after each program or event. Be the person who keeps these teams aligned on the same timeline. Solving What's Stuck Spot operational gaps before they become member-facing problems. When something is stuck, whether it is a slow response from another team or a process that does not exist yet, you find a way through instead of waiting for it to be assigned to you. Qualifications 3-6 years of experience in operations, program management, or event coordination A track record of owning execution end-to-end, not just managing a checklist Comfortable holding other people to deadlines without being told to, including people who do not report to you Sharp attention to detail, catches a scheduling conflict or a broken sign-up form before it becomes a member complaint Clear, direct communicator who can coordinate across Marketing, Tech, and Support without friction Thrives in a fast-paced, process-building environment and sees that as opportunity, not limitation Shift Structure & Work Setup On-site, Bangalore. India hours, standard business days. What We Offer Competitive salary and benefits package Opportunities for career advancement and professional growth A supportive and dynamic team environment where innovation and creativity are encouraged Opportunity to work in a mission-driven, high-growth health tech startup Chance to make a global impact by supporting coaches and clients in their wellness journey Our Culture at MyYogaTeacher Empathy & Respect : We nurture a people-first environment where everyone is heard, valued, and supported. Mutual respect and empathy drive our communication and decisions. Ownership & Accountability : We empower individuals to take initiative, make decisions, and own their work. You'll thrive here if you're self-driven and believe in delivering impact with integrity. Continuous Learning : We foster a growth mindset and encourage constant learning, upskilling, and open knowledge sharing. Mistakes are seen as stepping stones, not setbacks. Collaboration & Transparency : We believe in working together, not in silos. Our flat hierarchy ensures transparency, open conversations, and fast decision-making. Well-being & Balance : As a wellness-centered brand, we walk the talk — promoting a healthy work-life balance, flexible work policies, and wellness benefits to support our team's physical and mental health. About us MyYogaTeacher is a fast-growing health tech startup with a mission to improve the physical and mental well-being of the entire planet. We are the first online marketplace to connect qualified Yoga and fitness teachers from India with consumers worldwide to provide personalized 1-on-1 sessions via live video conference (app, web). We started in 2019 and have been showing tremendous traction with rave customer reviews. Over 200,000 happy customers. Over 230,000 5 star reviews. Over 150 Highly qualified teachers on the platform. 95% of sessions are being completed with 5-star rating. Headquartered in California, with operations based in Bangalore, we are dedicated to providing exceptional service and promoting the benefits of yoga and fitness teaching worldwide. To learn more about us, visit About Us. Our mission Improve physical and mental well being of the entire planet. Our commitments to each other - Genuine care for our customers: Be nice and gentle with the customer. Listen to them before responding. Work on making every interaction a positive one for our customers. E.g. if a customer is not happy with a session and wants a refund - we should accept that they are not happy and give them a refund. E.g. The customer did not like a particular session, even though we think it was great - we should accept customers judgement and try and understand what we can do better to meet customer's expectations and not waste time trying to change the customer's judgement. Have fun: We have fun while working. We celebrate our co-workers and celebrate every large and small victory with each other. Respect for the each other: We respect each other as individuals. This means: Professionalism: We respect and treat each other as professionals. We help everybody grow, train and develop in order to achieve their full potential. Autonomy: Respect everybody's opinions and their ability to make decisions. Individual worth: Everybody has inherent worth. We do not label or typecast. We give everybody a chance to grow. Affirmation: We affirm positives in each person. Frugality: We are frugal in terms of spending money. We do not splurge on things that do not have a direct impact on making customers happy. We are wise with spending our resources. Hiring well: Hiring is a key function of the company. We focus, train and reward hiring well to ensure that we give hiring the utmost importance. Encouraging risk-taking: We embrace failure as an important part of learning. We realize that big projects require iterations and in such cases, we don't let perfection be the enemy of getting started. If we learned something new by executing fast, taking risk and failing, we are growing. We need not be afraid of failure. Risk taking, executing fast and failing fast is far better. Failure to learn is the biggest negative outcome. Understanding the value of time: We are focussed on moving fast as time is the ultimate limited resource. We are always trying to find ways to speed up learning and to reduce time for tasks by planning, collaborating and communicating better. If you share our values and our enthusiasm for empowering the world, we'd love to review your application! Ready to apply? If you feel like you have the skills and if you feel inspired by our big mission, we would love to review your application.
Наблюдалась 2026-09-15, впервые 2026-09-11, источник — Indeed.