Operations Manager
# Operations Manager **Pointer Digital Security Philippines** · Makati · `On-site` 🕒 **Статус:** *Опубликовано: 14 дней назад* · *Источник: Indeed* --- ### About the Role Service Delivery Management: Oversee the end-to-end execution of security projects, ensuring that technical teams meet client Service Level Agreements (SLAs) and response time targets for threat mitigation. Process Optimization: Develop and refine Standard Operating Procedures (SOPs) for technical workflows, such as incident reporting, hardware installation, and data handling, to reduce errors and improve speed. Compliance and Risk Oversight: Ensure all operations strictly adhere to data privacy laws and security certifications (such as ISO 27001 or GDPR) to protect both company and client assets. Supply Chain and Procurement: Manage relationships with security hardware and software vendors, overseeing the procurement of cameras, servers, and licenses to ensure project timelines are met without overspending. Inter-departmental Coordination: Act as the primary liaison between technical departments, sales, and HR to ensure staffing levels are adequate and that sales promises align with technical capabilities. Financial Performance Tracking: Monitor operational budgets, analyze project profitability, andidentify cost-saving opportunities within the department's day-to-day activities. Performance Monitoring: Track and report on Key Performance Indicators (KPIs), such assystem uptime, mean time to resolve (MTTR) issues, and overall technician utilization rates. Pay: Php110,000.00 - Php160,000.00 per month Benefits: Company Christmas gift Company events Health insurance Life insurance Opportunities for promotion Ability to commute/relocate: Makati: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Operations Manager: 5 years (Required) Operation Manager: 5 years (Required) Language: English (Required) Location: Makati (Required) Willingness to travel: 100% (Required) Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-01, источник — Indeed.