Operations Manager
We are looking for an experienced and hands-on Operations Manager to oversee the day-to-day operations of our livehouse and ensure the venue operates smoothly, safely and efficiently. The Operations Manager will coordinate front-of-house operations, service teams, performers, security, housekeeping and other operational functions. The successful candidate should be comfortable working in a fast-paced entertainment and hospitality environment and capable of resolving operational issues independently. Key Responsibilities Oversee daily venue operations and ensure smooth coordination between departments Manage opening, operating and closing procedures Coordinate front-of-house, reception, service, security, housekeeping and other operational teams Ensure adequate manpower deployment and operational readiness for each shift Monitor customer service standards and overall guest experience Handle operational issues, customer escalations and incidents professionally Coordinate with F&B, kitchen, entertainment, stage and technical teams Ensure venue cleanliness, safety and operational standards are maintained Assist with staff scheduling, attendance and manpower planning Monitor compliance with internal procedures, safety requirements and applicable regulations Coordinate maintenance, contractors and operational suppliers where necessary Support events, private functions and special programmes Prepare operational reports and recommend improvements to management Perform other operational duties as required by management Requirements Relevant experience in hospitality, F&B, entertainment, nightlife, events or venue operations Prior supervisory or management experience preferred Strong leadership, organisation and problem-solving skills Able to manage multiple departments and priorities simultaneously Good communication and interpersonal skills Customer-service oriented with the ability to handle difficult situations professionally Comfortable working evenings, weekends and public holidays according to the venue's operating schedule Able to work independently and make sound operational decisions Knowledge of workplace safety and venue operations will be an advantage
Наблюдалась 2026-09-15, впервые 2026-09-09, источник — Indeed.