Operations Manager
Wine Cellar & Inventory Management
- Maintain optimal cellar conditions (temperature, humidity, and security) for wine storage and aging.
- Oversee wine inventory tracking, stock rotation, vintage cataloging, and regular cellar audits.
- Manage supplier relationships, source rare or allocated bottles, and negotiate wholesale pricing.
- Collaborate with the Sommelier or Head Chef on wine-list curation, pairings, and cost-of-goods-sold (COGS) targets.
Restaurant & F&B Operations
- Supervise daily service across the dining room, bar, and private tasting/events areas.
- Enforce Standard Operating Procedures (SOPs) for service flow, guest relations, and problem resolution.
- Monitor labor costs, build efficient staff schedules, and conduct pre-shift huddles.
- Drive guest satisfaction and handle escalated customer feedback or special event requests.
Staff Leadership & Human Resources
- Recruit, train, schedule, and evaluate front-of-house, cellar, and service personnel.
- Conduct ongoing staff training on wine knowledge, service etiquette, and safety protocols.
Compliance, Hygiene & Safety
- Ensure strict adherence to local health, sanitation, alcohol licensing, and fire safety regulations.
- Maintain facility cleanliness and equipment maintenance for both the restaurant and the wine cellar.
Education: Degree or diploma in Hospitality Management, Business Administration, or related field (WSET / Sommelier certification is a strong advantage).
Experience: Minimum 3 to 5+ years of managerial experience in upscale dining, fine-wine bars, or hybrid cellar-restaurant operations.
Pay: Php45,000.00 - Php60,000.00 per month
Benefits:
- Staff meals provided
Work Location: In person
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