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Operations Manager

Gourmet Bridge, Inc.Makati

Wine Cellar & Inventory Management

  • Maintain optimal cellar conditions (temperature, humidity, and security) for wine storage and aging.
  • Oversee wine inventory tracking, stock rotation, vintage cataloging, and regular cellar audits.
  • Manage supplier relationships, source rare or allocated bottles, and negotiate wholesale pricing.
  • Collaborate with the Sommelier or Head Chef on wine-list curation, pairings, and cost-of-goods-sold (COGS) targets.

Restaurant & F&B Operations

  • Supervise daily service across the dining room, bar, and private tasting/events areas.
  • Enforce Standard Operating Procedures (SOPs) for service flow, guest relations, and problem resolution.
  • Monitor labor costs, build efficient staff schedules, and conduct pre-shift huddles.
  • Drive guest satisfaction and handle escalated customer feedback or special event requests.

Staff Leadership & Human Resources

  • Recruit, train, schedule, and evaluate front-of-house, cellar, and service personnel.
  • Conduct ongoing staff training on wine knowledge, service etiquette, and safety protocols.

Compliance, Hygiene & Safety

  • Ensure strict adherence to local health, sanitation, alcohol licensing, and fire safety regulations.
  • Maintain facility cleanliness and equipment maintenance for both the restaurant and the wine cellar.

Education: Degree or diploma in Hospitality Management, Business Administration, or related field (WSET / Sommelier certification is a strong advantage).

Experience: Minimum 3 to 5+ years of managerial experience in upscale dining, fine-wine bars, or hybrid cellar-restaurant operations.

Pay: Php45,000.00 - Php60,000.00 per month

Benefits:

  • Staff meals provided

Work Location: In person

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