Operations Manager
# Operations Manager **FIRST CLASS ENERGY** · Prestons NSW · `On-site` 🕒 **Статус:** *Опубликовано: 8 дней назад* · *Источник: Indeed* --- ### About the Role # Operations Manager – Renewable Energy & Home Electrification *First Class Energy* *Prestons, Sydney NSW* *Full-Time | Office Based* ### Help Run the Engine Room of a Fast-Growing Energy Business First Class Energy is a growing Australian energy solutions company specialising in *Solar, Battery Storage, Air Conditioning and Heat Pumps*, helping households reduce their energy costs through smarter, more efficient technology and available government incentives. We are looking for an experienced, highly organised and commercially minded *Operations Manager* to join our team at our *Prestons, NSW office*. This is not a role for someone who wants to sit back and simply manage reports. We need someone who is *quick on their feet, solutions-focused and comfortable managing multiple moving parts at once*. Ideally, you will come from the *Solar, Battery, Air Conditioning, Heat Pump or broader renewable energy/home services industry* and understand what it takes to move a job smoothly from sale through to installation and completion. ## The Role As Operations Manager, you will take ownership of the day-to-day operational performance of the NSW business and work closely with our sales, administration, installation and management teams. Your responsibilities will include: * Managing the operational workflow from *sale through to installation and job completion* * Coordinating installation schedules across Solar, Batteries, Air Conditioning and Heat Pumps * Managing internal administration and operations staff * Coordinating installers, subcontractors, electricians and other trades * Ensuring jobs are scheduled efficiently and installations are completed within expected timeframes * Monitoring job pipelines and identifying delays or bottlenecks before they become problems * Ensuring documentation and job requirements are completed correctly prior to installation * Managing escalated customer issues and finding practical, fast solutions * Working closely with the sales team to ensure sold jobs are operationally ready * Monitoring stock, equipment and installation requirements * Liaising with suppliers and external partners when required * Helping maintain compliance, quality control and operational processes * Monitoring installer performance, job quality and customer experience * Developing and improving systems, procedures and workflows as the company grows * Providing management with regular reporting on installations, outstanding jobs, operational issues and team performance ## What We're Looking For We are looking for someone who takes *ownership*. You should be the type of person who sees a problem and immediately starts working out how to solve it. The ideal candidate will have: * Previous experience in *operations, installation coordination or project management* * Strong preference for experience within *Solar, Batteries, Air Conditioning, Heat Pumps, Electrical, HVAC or a similar trade/service industry* * Experience managing multiple installations or projects simultaneously * Strong understanding of scheduling and coordinating trades * Excellent organisational and time-management skills * Strong customer service and conflict-resolution skills * The ability to remain calm and make decisions when things don't go according to plan * Strong communication skills with customers, installers, salespeople and management * Experience managing or supervising staff * Good computer and CRM skills * Strong attention to detail * A genuine ability to *think on your feet and get things done* Knowledge of renewable energy rebates, certificates, installation compliance or government energy-efficiency programs would be highly regarded. ## The Person We Want You will thrive in this position if you are: *Fast-moving* – You don't need to be chased to get things done. *Accountable* – If something falls under operations, you take ownership of getting it resolved. *Organised* – You can manage a large pipeline of jobs without losing track of the details. *Commercially minded* – You understand that delays, cancellations, reworks and poor customer experiences cost the business money. *A problem solver* – Installations don't always go according to plan. You can assess the situation, make a decision and keep the job moving. *A leader* – You can hold staff and contractors accountable while maintaining strong working relationships. *Customer focused* – You understand that the customer's experience doesn't finish when the salesperson closes the deal. ## Why Join First Class Energy? First Class Energy is building a diversified energy business across some of Australia's fastest-growing home electrification categories. Rather than focusing on one product, our customers can access solutions across *Solar, Batteries, Air Conditioning and Heat Pumps*, creating significant opportunities for growth. For the right Operations Manager, this is an opportunity to take ownership of a critical part of the business and help build the systems, team and processes required for the next stage of our growth. This position is *full-time and based from our Prestons office in South-West Sydney*. If you have experience in the Solar, Battery, Air Conditioning or Heat Pump industry and believe you can take control of a busy operation and keep jobs moving, *we want to hear from you.**Apply now with your resume and a brief introduction outlining your relevant industry and operations experience.* Pay: $60,000.00 – $70,000.00 per year Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-06, источник — Indeed.