Operations Manager
We are ALWAYS hiring GREAT high performance team members! Bark ‘N’ Town is a family-owned and operated business. We believe our fast paced, fun, friendly team environment is a great place to work, learn and grow. We are an equal opportunity employer that educates, challenges and rewards exceptional people. We are a purpose and values driven company. Bark N Town Pet Resort and Day Spa located in Ingleside, IL (Between Fox Lake & Volo) is looking for an Operations Manager to oversee the existing operations as well as assist with implementing our vision for growth. This full-time position offers Health Insurance, Paid Time Off, Fair Work / Life Balance, and more. While there is a base schedule, your hours will vary based upon projects and staff availability. Weekend and Holiday availability is a must. Apply via our website: www.BarkNTown.com/job-openings/ The ideal candidate for this position Passionate about supporting and improving the lives of dogs and enriching the relationship they have with their owners Uses active listening to catch little details in conversations Comfortable coaching staff in the moment by providing feedback on good performance as well as areas for improvement Capable of prioritizing and tracking multiple tasks at one time Follows through on projects to ensure completion and implementation Exceptional customer service skills Comfortable and proficient in basic computer skills Embraces learning, change, and growth Uses critical thinking to problem solve and come up with solutions Approaches life with a positive attitude and gratitude Who we are Bark N Town is a family run business with a passion for providing exceptional care for the pets entrusted to our care. We believe each dog is unique and we take the time to get to know each guest. We focus on quality over quantity. We believe collaboration and positivity create a warm and welcoming work environment which allows team members to grow and learn together. Our purpose, values, and vision are what drives our decisions and daily operations. Responsibilities: Oversee daily operations of facility Staff scheduling and manage labor costs Assist in training new staff and ongoing staff training Regularly providing feedback and correction as needed to staff Assist in the interviewing and hiring process Recognize and acknowledge positive performance through our “Shoutouts” board Ensure procedures are being followed and assist in implementing changes as needed Perform Guest Service Specialist role at least 1 shift per week and Pet Care Specialist role as needed; see Assistant Manager/Customer Service Specialist and Pet Care Specialist Job Descriptions for more details Provide weekly progress updates on general operations and status of projects Maintain and order supplies Maintain and drive the company culture Participate in professional development opportunities Various other duties as assigned from time to time Qualifications: Minimum of 3 years’ experience supervising a staff of at least 5 people. Experience in a service based, hospitality, or retail industry with a minimum of 5 years customer service experience. Excellent at follow up and managing multiple tasks at once. Exceptional communications skills, both verbally and written. Ability to lift 50 pounds Ability to control the movements of animals from 3 pounds to 250 pounds Basic computer skills required Ability to perform minor repairs to equipment and facility preferred Salary & Benefits: $18.00 - $23.00 per hour 30-40 hours per week; occasional overtime may be required Health Insurance (50% paid by employer) Paid Time Off Access to State Run Retirement Savings Plan 10 free nights pet lodging per year Discounted Day Care & Bathing Services Fair work / life balance Flexible schedule as long as business is covered Professional development training
Наблюдалась 2026-09-14, впервые 2026-08-28, источник — Indeed.