Operations Manager
JOB CODE PHL5132 Operations Manager, Supply Chain MANAGEMENT LEVEL 7 Manager DISCIPLINE Supply Chain Operations REPORTS TO Operations Director FSLA CLASSIFICATION Exempt The Operations Manager, Supply Chain leads day-to-day logistics, inventory, and fulfillment to ensure reliable service, cost control, and continuous improvement. This role coordinates cross-functional planning, optimizes warehouse workflows, and drives KPI performance for safety, quality, and on-time delivery. The manager oversees process standardization, capacity planning, and vendor collaboration, resolving bottlenecks and mitigating risk. Success requires data-driven decision making, strong communication, and disciplined execution to meet operational goals while enabling scalable growth and customer satisfaction. Position Overview JOB CODE PHL5132 Operations Manager, Supply Chain MANAGEMENT LEVEL 7 Manager DISCIPLINE Supply Chain Operations REPORTS TO Operations Director FSLA CLASSIFICATION Exempt The Operations Manager, Supply Chain leads day-to-day logistics, inventory, and fulfillment to ensure reliable service, cost control, and continuous improvement. This role coordinates cross-functional planning, optimizes warehouse workflows, and drives KPI performance for safety, quality, and on-time delivery. The manager oversees process standardization, capacity planning, and vendor collaboration, resolving bottlenecks and mitigating risk. Success requires data-driven decision making, strong communication, and disciplined execution to meet operational goals while enabling scalable growth and customer satisfaction. Essential Job Skills/Duties Plans, organizes, and manages manufacturing processes to meet production targets. Monitors workflow and adjusts schedules as needed to ensure timely delivery. Identify and implement process improvements to increase efficiency and reduce waste. Utilize lean manufacturing and Six Sigma principles where applicable. Ensure products meet quality standards and regulatory requirements. Collaborate with the Quality team to implement corrective actions when needed. Supervise and mentor production supervisors and staff. Foster a culture of continuous improvement, accountability, and teamwork. Oversee inventory levels, raw material usage, and equipment maintenance. Coordinate with OQES to ensure smooth operations. Prepare and present operational reports to senior management. Analyze production data to identify trends and areas for improvement. Enforce safety protocols and ensure compliance with local and international regulations. Conduct regular safety audits and training sessions. Lead daily warehouse and logistics operations. Own service, cost, and quality KPIs. Optimize inventory accuracy and replenishment. Drive continuous improvement initiatives. Coordinate cross-functional supply planning. Resolve escalations and operational bottlenecks. Required Technical Skills ERP and WMS proficiency. Advanced Excel and data analysis. Inventory control methodologies. Lean and process mapping. Capacity and demand planning. Carrier and 3PL management. Required Soft/Leadership Skills Clear, concise communication. Decision making under pressure. Coaching and team development. Stakeholder alignment and influence. Change management execution. Required Education & Experience Bachelor's in supply chain Business or Engineering Course or related field. 10 years operations management experience. Track record improving KPIs. Experience leading cross-functional teams. Preferred Education & Experience Master's in operations or business. High-volume omnichannel experience. Start-up or scale-up environment success. Required Licenses/Certifications Lean Six Sigma Green Belt. Forklift safety certification. OSHA safety training completion. Preferred Licenses/Certifications Problem solving skills (FMEA, MSA, SPC, DOE), Six Sigma Green Belt certified APICS CPIM or CSCP. PMP certification. Supervisory Responsibilities Directly supervises Operations Supervisors. Manages vendor and 3PL performance. Travel Requirements Travels: Supplier, 3PL, and site visits. % of Time: Up to 20%. Overnight Travel: Occasional. Physical Demands & Working Conditions Stationary Position: Frequently Vision: 20/20 corrected vision Hearing: Receive detailed information if spoken to Pushing/Pulling/Reaching: Occasionally Climb: Occasionally Kneel: Occasionally Grab: Frequently Bend: Frequently Lift/Carry Over: Up to 40 lbs Wet or Humid Conditions: Occasionally Moving Mechanical Parts: Frequently Heavy Machinery: Occasionally High Places: Rarely Fumes or Airborne Particles: Occasionally Toxic or Caustic Chemicals: Rarely Outdoor Frequency: Occasionally Electricity: Rarely Explosives: Never Radiation: Never Loud Noise: Occasionally Other Environmental: Temperature fluctuations in warehouse
Наблюдалась 2026-09-15, впервые 2026-08-25, источник — Indeed.