Operations Manager
Job Summary We are looking for an experienced Operations Manager to lead daily operations, drive business performance, ensure quality service delivery, and maintain strong client relationships. The ideal candidate is a proactive and adaptable leader with strong business and financial acumen, excellent stakeholder management skills, and the ability to thrive in high-stakes operational environments. Key Responsibilities Drive operational excellence by ensuring efficient, timely, and high-quality service delivery aligned with SLAs, operational policies, safety, and compliance standards. Drive business performance by monitoring revenue, client satisfaction, growth, and operational KPIs, including Billings, NSO, DBO, and NPS , and translating results into actionable priorities. Strengthen client and business partnerships by managing client relationships, resolving concerns, building client trust, and identifying opportunities to support retention and business growth. Improve profitability and operational efficiency by identifying process improvements, optimizing resources, managing budgets and expenses, and implementing cost-saving initiatives. Lead, coach, and develop teams by fostering accountability, strengthening team performance, and developing direct reports to achieve operational and business objectives. Monitor operational and financial performance through regular reports, analytics, and performance reviews, ensuring timely identification of risks, gaps, and opportunities. Provide management with data-driven insights and recommendations to support informed decision-making and continuous improvement of business and operational performance. Implement and maintain operational standards to ensure consistent execution across teams, locations, and client engagements. Identify and address operational risks and challenges by working closely with internal teams, clients, and other stakeholders to develop practical and sustainable solutions. Qualifications Bachelor's degree in Business, Management, Engineering, Construction Management, or related field . Engineering/technical background is a major plus. Proven experience in operations, leadership, construction, client management, or business development . Strong business and financial acumen , with high learning agility and a results-oriented mindset. Strong leadership, stakeholder management, analytical, and problem-solving skills, with the confidence to operate in high-stakes environments and work effectively with executive stakeholders. Proactive, self-starting, highly adaptable , and eager for continuous development. Willing to be deployed/assigned anywhere based on business requirements. Fluent in Bisaya/Cebuano , essential for field operations and regional alignment. #wearehiring #HiringNow #Hiring #OperationsManager #OperationsManagement #Leadership #ManagementJobs #CareerOpportunity #JobOpening #JobVacancy #OperationsJobs #ManagementOpportunity #BusinessOperations #TeamLeadership #CareerGrowth #LeadershipOpportunity #PhilippinesJobs #JobsPhilippines #CebuJobs #VisMinJobs Benefits: Company events On-site parking Opportunities for promotion Promotion to permanent employee Application Question(s): How many years of experience do you have in operations management or a related leadership role? Do you have experience managing teams and direct reports? Do you have experience managing operational KPIs such as revenue/billings, productivity, cost, client satisfaction, or NPS? Do you have experience managing client relationships and Service Level Agreements (SLAs)? How many employees or teams have you directly managed? What is your expected monthly salary? Are you fluent in Bisaya/Cebuano? Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-08-25, источник — Indeed.