Operations Manager
# Operations Manager **Artel Hotel Times Square** · New York, NY 10018 · `On-site` 🕒 **Статус:** *Опубликовано: 9 дней назад* · *Источник: Indeed* --- ### About the Role Hotel Operations Manager Location: Brooklyn, NY Employment Type: Full-Time Schedule: 5 days per week, including weekends and holidays as needed, on call Department: Hotel Operations Job Summary We are seeking an experienced and hands-on Hotel Operations Manager to oversee the day-to-day operations of the property and ensure a safe, clean, efficient, and welcoming environment for guests, residents, and staff. The Operations Manager will work closely with department managers, housekeeping, engineering, front desk, vendors, and senior management to maintain high operational standards and address issues promptly. The ideal candidate is a strong leader who is organized, solutions-oriented, comfortable managing staff, and able to handle multiple priorities in a fast-paced hotel environment. Key Responsibilities - Oversee the daily operations of the hotel and ensure departments are functioning efficiently. - Supervise, support, and hold staff accountable for performance and attendance. - Create and manage staff schedules while maintaining appropriate coverage. - Monitor housekeeping, engineering, laundry, and front-office operations. - Conduct regular property inspections to identify cleanliness, maintenance, safety, and operational concerns. - Ensure guest and resident concerns are addressed professionally and in a timely manner. - Coordinate with vendors and contractors regarding repairs, maintenance, inspections, and service calls. - Follow up on outstanding repairs, work orders, violations, and building-related issues. - Maintain compliance with hotel policies, safety procedures, and applicable city and state requirements. - Assist with fire safety procedures, emergency preparedness, fire drills, and regulatory inspections. - Maintain accurate operational records, logs, reports, and documentation. - Review staffing needs and assist with recruiting, interviewing, onboarding, and training. - Monitor inventory and supplies and help control operational expenses. - Communicate operational updates and concerns to senior management. - Address employee performance issues and provide coaching and corrective action when necessary. - Ensure employees follow required procedures, including housekeeping, safety, timekeeping, and documentation requirements. - Coordinate with outside agencies, vendors, property management, and other stakeholders as needed. - Respond to emergencies and operational issues as necessary. - Perform other duties as assigned by senior management. Qualifications - 3+ years of hotel, hospitality, property, or building operations management experience preferred. - Previous supervisory or management experience required. - Strong knowledge of hotel operations and housekeeping procedures. - Excellent communication and interpersonal skills. - Strong organizational and problem-solving abilities. - Ability to manage multiple priorities in a fast-paced environment. - Ability to supervise staff and hold employees accountable. - Strong knowledge of Microsoft Office and general computer systems. - Ability to work independently and make sound operational decisions. - Strong attention to detail. - Must be available to work weekends, holidays, and respond to emergencies when necessary. Preferred Experience - Hotel or residential operations - Housekeeping management - Building maintenance and engineering coordination - Vendor and contractor management - Staff scheduling and payroll coordination - Fire safety and emergency preparedness - Regulatory inspections and compliance - Employee training and performance management Pay: $65,000.00 per year Benefits: - 401(k) matching - Paid time off Work Location: In person
Наблюдалась 2026-10-16, впервые 2026-10-06, источник — Indeed.