Operations Manager for Accounting & Consulting Office

RESPONSIBILITIES

· Develop annual and monthly operational plans aligned with financial targets, revenue forecasts, client portfolios, service fees, operating costs, and profitability objectives.

· Translate business goals into service delivery plans, staffing requirements, client allocation schedules, operational budgets, and measurable performance indicators.

· Oversee daily office operations, including auditing services, financial services, tax and advisory assignments, and client relationship management.

· Monitor key performance indicators, including client acquisition and retention, service delivery timelines, revenue generation, employee productivity, and operating costs.

· Identify operational inefficiencies and implement process improvements to enhance service quality, optimize resource utilization, and improve client satisfaction.

· Coordinate technical requirements relating to accounting software, ERP systems, financial reporting tools, document management systems, and client data security.

· Establish monitoring mechanisms to ensure the accuracy, quality, confidentiality, and timely delivery of accounting and consulting services.

· Ensure compliance with applicable accounting standards, professional regulations, confidentiality requirements, and internal operating procedures.

· Prepare regular operational and financial performance reports, evaluate variances, recommend corrective actions, and support the office’s business development and profitability objectives.

REQUIREMENTS

· Minimum of five years of experience in operations management within an accounting & auditing firm, financial consultancy, or accounting and advisory services office.

· Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline. Professional qualifications such as ACA, CPA, or ACCA.

· Proven experience in operational planning, financial management, client service coordination, and performance monitoring.

· Understanding of accounting software, ERP systems, and professional compliance requirements.

· Excellent proficiency in both English and Arabic, including written and spoken communication.

Work Location: In person