Operations Executive - Logistics & Delivery

We are looking for a proactive and organized Operations Executive to support our Operations Manager in managing daily logistics and last-mile delivery operations. The role involves coordinating incoming shipments, driver allocation, dispatch, delivery tracking, COD reconciliation, account invoicing and RTO management.

Key Responsibilities

• Monitor incoming shipments and ensure timely sorting, allocation and dispatch to drivers.
• Coordinate daily driver assignments and monitor delivery progress.
• Track pending, delayed and unsuccessful deliveries and ensure timely follow-up.
• Monitor and reconcile daily Cash on Delivery (COD) collections and driver remittances.
• Follow up on account customer invoices, outstanding payments and settlements.
• Monitor RTO shipments and ensure timely return, system updates and closure.
• Maintain accurate shipment records and operational updates in the delivery management software.
• Prepare daily operational reports and highlight pending issues to the Operations Manager.

Requirements

• 2–4 years of experience in logistics, courier or last-mile delivery operations.
• Experience with delivery management software, courier systems or ERP platforms.
• Understanding of shipment processing, driver coordination, COD reconciliation and RTO operations.
• Basic knowledge of invoicing and payment reconciliation.
• Good Excel and reporting skills.
• Strong coordination, follow-up and problem-solving abilities.
• Ability to multitask and work in a fast-paced operational environment.

Ideal Candidate

A hands-on individual with strong ownership, attention to detail and the ability to independently manage daily operational activities while supporting the Operations Manager.

Kindly connect on WhatsApp +971 54 257 7125

Pay: AED2,000.00 - AED3,000.00 per month

Work Location: In person