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Operations Executive - General Insurance Underwriting

Crossroads Insurance Brokers LLCDubai

Job Purpose

To provide end-to-end general insurance underwriting and operational support to assigned sales team members, ensuring timely quotations, policy issuance, renewals, and efficient servicing of client accounts.

Key Responsibilities

  • Obtain and compare quotations from multiple insurers for general insurance products, including motor, property, marine, engineering, and liability.
  • Coordinate with insurance company underwriters to negotiate premiums, coverage, terms, and conditions.
  • Provide dedicated operational support to assigned sales executives and manage their business pipeline.
  • Process policy issuance, renewals, endorsements, and cancellations accurately and within agreed timelines.
  • Review quotations and policy documents to ensure accuracy and alignment with client requirements.
  • Follow up on pending quotations, approvals, documentation, and policy issuance.
  • Coordinate with insurers, sales teams, finance, and claims teams to resolve operational queries.
  • Maintain accurate records of quotations, policies, renewals, and pending cases in the CRM or broker management system.
  • Prepare regular reports on quotation status, renewals, and business pipeline.

Qualifications & Experience

  • Bachelor's degree in Business Administration, Insurance, or a related field.
  • Minimum 2–4 years of experience in general insurance operations or underwriting support within a UAE insurance brokerage.
  • Hands-on experience in quotations, policy processing, renewals, and endorsements.
  • Experience supporting dedicated sales executives or managing assigned client portfolios is preferred.
  • Good knowledge of UAE general insurance products and insurer coordination.
  • Proficiency in MS Office and insurance management systems.

Key Competencies

  • Strong coordination and follow-up skills.
  • Attention to detail and accuracy.
  • Effective communication and stakeholder management.
  • Ability to manage multiple accounts and meet turnaround times.

Pay: AED3,000.00 - AED10,000.00 per month

Work Location: In person

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