Operations Executive

About the Role

We are looking for an organised and driven Operations Executive to support the day-to-day running of our operations. This role sits within the operations team and works closely with the Operations Manager to ensure production, procurement, and logistics run smoothly and on schedule. A key part of the role is managing relationships with our partner factories and maintaining quality standards across all produced items. The ideal candidate has experience in a product-based or manufacturing environment and knows how to keep multiple moving parts on track.

Responsibilities

• Serve as the main point of contact for our partner factories — following up on order progress, production timelines, and delivery commitments
• Conduct quality control checks on produced items to ensure they meet Walls Nation standards before dispatch
• Monitor and coordinate production timelines to ensure orders are delivered on time
• Liaise with the procurement and logistics teams to resolve bottlenecks and keep workflows moving
• Track order status and update internal records accurately and consistently
• Support the procurement process including following up with suppliers and tracking deliveries
• Prepare operational reports and flag delays or quality issues to the Operations Manager in a timely manner
• Assist in improving and documenting internal processes and standard operating procedures
• Coordinate with the customer care team on delivery timelines and order updates

Requirements

• 2–4 years of experience in operations, supply chain, or a similar coordination role
• Background in furniture, manufacturing, retail, or e-commerce is a strong advantage
• Experience in quality control or factory follow-up is a plus
• Proficient in Microsoft Excel and comfortable working with operations or ERP systems
• Strong follow-up skills and attention to detail
• Fluent in English; Arabic is an advantage
• Based in the UAE and available to join immediately.

Pay: AED5,500.00 - AED7,000.00 per month

Work Location: In person