Operations Excellence Manager
We are the Philippines' #1 Online Gift Store , on a mission to make gifting thoughtful, affordable, and convenient across Southeast Asia. Backed by international investors, we are a dynamic and fast-growing e-commerce team looking for passionate individuals to join our journey. We are looking for a Operations Excellence Manager to lead strategic business initiatives and drive operational excellence across the organization. This role is responsible for developing and executing cross-functional projects, improving business processes, identifying operational efficiencies, and partnering with department leaders to align initiatives with the company's long-term goals and growth strategy. The ideal candidate has experience in business operations, strategy, project management, management consulting, or process improvement, with strong analytical, leadership, and problem-solving skills. They are passionate about optimizing business performance, leading organizational change, and collaborating across teams to implement scalable solutions that enhance operational efficiency and support sustainable business growth. Responsibilities: Manage the end-to-end planning, preparation, and execution of major campaigns, ensuring operational readiness across all departments. Develop integrated campaign timelines, project plans, and execution roadmaps while coordinating deliverables across departments and other key stakeholders. Develop and implement strategic frameworks, performance metrics, and governance processes to improve visibility, accountability, and cross-functional alignment. Identify, evaluate, and implement cost optimization initiatives while maintaining operational efficiency and business performance. Drive continuous process improvement by simplifying workflows, eliminating operational bottlenecks, and standardizing best practices across departments. Lead strategic business projects and operational initiatives that support organizational growth, scalability, and continuous improvement. Oversee the planning, execution, and successful delivery of cross-functional initiatives and special projects that improve organizational performance and support business objectives. Collaborate with department heads to identify opportunities for operational excellence, process automation, and scalable business solutions. Conduct post-campaign reviews by analyzing performance, documenting lessons learned, and implementing improvements for future initiatives. Build strong relationships with internal stakeholders to ensure alignment, effective communication, and successful execution of strategic initiatives. Mentor and develop Business Operations team members, fostering a culture of collaboration, accountability, and continuous improvement. Perform other duties and responsibilities as assigned by management. Qualifications: Bachelor's degree in Business Administration, Management, Industrial Engineering, Economics, Finance, or a related field. At least 5 years of experience in business operations, strategy, management consulting, project management, or a similar role, with at least 2 years in a leadership or managerial position. Proven experience leading cross-functional projects and driving organizational or operational improvements. Strong analytical and strategic thinking skills, with the ability to translate data into actionable business insights. Excellent project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously. Strong leadership and stakeholder management skills, with the ability to influence decision-making across all levels of the organization. Exceptional communication and presentation skills, with the ability to effectively engage senior leadership and cross-functional teams. Proficient in Microsoft Excel Results-oriented, proactive, adaptable, and capable of thriving in a fast-paced, high-growth environment. Experience in e-commerce, retail, technology, or a high-growth startup environment is highly preferred. About FlowerStore Group Flowerstore Group, with operations in the Philippines, Vietnam, Thailand, and Singapore is the biggest gifting e-commerce company in Southeast Asia. Founded in 2018 in the Philippines, FlowerStore has provided thousands of customers with a wide range of products across many different categories, from flower bouquets to personalized products, cakes, gourmet products, plush toys, preserved flowers, plants, and other gift ideas. What We Offer Join a Growth Mission: Be part of a team making a real difference in the gifting industry. Fuel Your Potential: Experience continuous learning through comprehensive training and collaborative knowledge sharing. Learn from the Best: Gain direct guidance and communication with Flowerstore Group’s leadership team. Young & Dynamic Culture: Collaborate with a talented and energetic team Pay: Php60,000.00 - Php70,000.00 per month Benefits: Employee discount Flexible schedule Promotion to permanent employee Ability to commute/relocate: Mandaluyong: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have experience in Retail Industry? Experience: Business Operations: 5 years (Preferred) Management: 3 years (Preferred) Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-08-25, найдена на 2 площадках, источник — Indeed.