Operations Director

Overview

The Operations Director leads business and operations management, aligning teams, financial oversight, customer service, and sales with the organization’s strategic priorities. This role calls for clear managerial communication, sound judgment, and a focus on developing teams while supporting effective business performance.

Duties

• Lead teams and support their ongoing development.
• Manage day-to-day business and operational priorities.
• Oversee financial management and profit-and-loss performance.
• Guide sales efforts in coordination with business needs.
• Maintain a strong focus on customer service.
• Communicate priorities and decisions clearly to managers and teams.
• Apply strategic management to operational planning and execution.
• Your impact: Effective operations and financial oversight help teams serve customers and support sustainable business performance.

Requirements

• Demonstrated capability in team leadership and development.
• Knowledge of business and operations management.
• Financial management and profit-and-loss understanding.
• Clear, effective managerial communication skills.
• Customer service and sales awareness.
• Strategic thinking and sound decision-making.
• Ability to balance operational and business priorities.

Pay: $160,000.00 - $225,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in San Francisco, CA 94111