Operations Coordinator / Sales Operations Support
# Operations Coordinator / Sales Operations Support **Plus Forty** · Philippines · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `$10 – $10` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Operations-Coordinator]` `[Sales-Operations-Coordinator]` `[Order-Management-Specialist]` `[Operations-Support-Specialist]` `[Supply-Chain-Coordinator]` `[Sales-Operations-Administrator]` `[Sales-Operations-Assistant]` `[Sales-Operations-Associate]` `[Sales-Support-Coordinator]` `[Sales-Operations-Specialist]` `[Sales-Operations-Support]` `[Operations-Support-Coordinator]` `[Sales-Operations-Admin]` `[Sales-Operations]` --- ### About the Role About the Role We are a fast-growing personal care and wellness brand with a growing global retail footprint across Australia, the USA, Canada, the UK, Saudi Arabia, and other international markets. We're looking for a highly organised and detail-oriented Operations Coordinator / Sales Operations Support to sit at the centre of Sales, Supply Chain, logistics, customers, and 3PL partners. The role will focus primarily on the day-to-day execution of customer orders across international markets — ensuring orders are entered correctly, warehouse requirements are met, delivery issues are resolved, and the Sales team has the information and administrative support needed to service customers effectively. Work Structure & Requirements - Location: Remote / Virtual - Schedule: Full-time - Time Zone: AEST/NZST - Compensation: 10 USD per hour Key Responsibilities 1. Order Management & Customer Fulfilment - Manage customer orders from receipt through warehouse release, dispatch, delivery, and proof of delivery - Process and review orders received through SPS Commerce, EDI, and other customer channels - Enter and maintain orders accurately within Unleashed and relevant internal systems - Ensure customer-specific requirements, documentation, pricing, SKUs, quantities, and delivery details are correct - Maintain visibility of open orders and proactively flag delays, shortages, or fulfilment risks 2. 3PL & Logistics Coordination - Coordinate across multiple 3PL partners and help support the launch of additional international warehouse locations - Follow up on lost stock, shortages, missing deliveries, warehouse errors, and other fulfilment issues - Maintain stock-on-hand reporting and support inventory visibility across regional warehouses - Work with 3PLs and internal teams to drive operational issues through to resolution 3. Sales Operations Support - Support the Sales team with customer setup, new line forms, account opening documentation, and retailer onboarding - Complete detailed retailer and distributor forms, including large and complex account documentation - Maintain accurate customer master data, pricing, SKUs, UPCs/EANs, case configurations, and freight terms - Provide Sales with accurate inventory, order, and delivery information for customer meetings and launches - Support new market, retailer, and distributor launches from an operational perspective 4. Customer & Administrative Support - Help resolve customer complaints, order issues, and delivery discrepancies - Maintain accurate internal trackers, reports, and documentation - Support operational communication between Sales, Supply Chain, Finance, customers, and logistics partners - Assist with ad hoc reporting and operational analysis as required Required Skills & Experience - Experience: 3+ years in CPG operations, sales operations, logistics, customer fulfilment, or order management - International Operations: Strong experience working with 3PLs, retailers, distributors, and international customer accounts across multiple markets - Order Management Systems: Experience with EDI, SPS Commerce, or similar order management platforms; experience with Unleashed or a similar ERP/inventory management system is strongly preferred - Excel: Advanced Excel skills are essential — confident working with complex spreadsheets and customer documentation - Retailer Documentation: Comfortable completing detailed retailer setup forms, new line forms, and operational documentation - Communication: Strong written and spoken English; strong numerical ability and exceptional attention to detail - AI Tools: Comfortable using AI tools to improve efficiency, reporting, and administrative workflows - Profile: Highly organised, proactive, and able to manage multiple markets and stakeholders simultaneously; strong problem-solving skills with the ability to resolve issues rather than simply escalate them; operates confidently in a high-volume environment and keeps a close eye on detail across orders, stock, documentation, and customer requirements Originally posted on Himalayas
- Operations-Coordinator
- Sales-Operations-Coordinator
- Order-Management-Specialist
- Operations-Support-Specialist
- Supply-Chain-Coordinator
- Sales-Operations-Administrator
- Sales-Operations-Assistant
- Sales-Operations-Associate
- Sales-Support-Coordinator
- Sales-Operations-Specialist
- Sales-Operations-Support
- Operations-Support-Coordinator
- Sales-Operations-Admin
- Sales-Operations
Наблюдалась 2026-10-02, впервые 2026-10-02, источник — Himalayas (JSON API).