Operations and Solutions Manager

Operations Management

• Report to the Global Head of Operations on technical, commercial, and customer-related matters.
• Present site status, performance updates, risks, and key decisions to Senior Management and relevant stakeholders.
• Comply with established management communication, governance, and reporting standards.
• Ensure appropriate resources, capabilities, and processes are in place to support effective delivery.
• Track and report overall site efficiency to headquarters and customers.
• Ensure teams perform preventive and corrective maintenance in accordance with planned schedules and service requirements.
• Ensure timely restoration of services in accordance with agreed service levels following fault notifications.
• Maintain high levels of customer satisfaction through proactive communication and effective issue resolution.
• Review monthly savings reports with internal teams and customers to ensure timely validation and invoice submission.
• Lead resource planning and workforce scheduling across project activities.
• Assemble, coordinate, and manage project teams to ensure effective allocation of resources.
• Review team performance and lead the resolution of escalated issues and operational challenges.
• Drive continuous improvement through clear action plans, ownership, and defined timelines.
• Provide clear direction, coaching, and support to teams to strengthen execution capability and accountability.
• Promote and ensure compliance with workplace safety standards and procedures
• Support hiring, recruitment, onboarding, and training requirements for project and installation teams.

Solutions Management

• Support Country Sales teams in customer engagement, contract discussions, and operational alignment.
• Review and analyse customer requirements, site conditions, technical information, and operational data to support project planning and decision-making.
• Evaluate energy audit findings, optimisation plans, and risk assessments to ensure technical robustness and commercial viability.
• Ensure estimated project costs are competitive, realistic, and closely aligned with actual execution costs.
• Review proposed energy savings, project costs, and technical assumptions with headquarters and relevant stakeholders.
• Prepare and submit final proposals and cost recommendations to Senior Management for approval.
• Plan, facilitate, and support performance fine-tuning activities to achieve agreed energy savings targets.
• Monitor site health, operational performance, and system efficiency on an ongoing basis.

Project Management

• Provide overall leadership and accountability for projects executed by the project management team.
• Lead the planning and implementation of projects across assigned geographical areas, including but not limited to the Philippines, ensuring programmes remain on schedule and within scope.
• Align with stakeholders on project definitions, scope, priorities, and success criteria.
• Resolve resource conflicts, remove execution barriers, and support teams in achieving project objectives.
• Review internal project timelines with the project team and provide support to ensure delivery milestones are achieved.
• Ensure project delivery complies with client specifications, contractual obligations, company standards, and regulatory requirements.
• Ensure appropriate risk management analysis is conducted and mitigation plans are established for all project implementations.
• Support the selection, qualification, and ongoing performance monitoring of third-party vendors and subcontractors.
• Manage project budgets, conduct project evaluations, and assess outcomes against agreed objectives.

Qualifications

• Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, or a related discipline.
• Minimum 8–10 years of relevant experience managing large-scale HVAC, construction, or energy management projects, preferably across Asia.
• Experience in industrial, semiconductor, pharmaceutical, or data centre environments will be an advantage.
• Project management certifications such as PMI-PMP, PMI-RMP, or equivalent will be an advantage.
• Strong working knowledge of project controls, including cost management, schedule development, and financial assessment.
• Strong leadership, technical, customer management, stakeholder engagement, and communication skills.
• Demonstrated ability to bridge technical and business disciplines to deliver practical and commercially sound solutions.
• Willingness and ability to travel and support remote project locations for extended periods within the Philippines.
• Proven experience managing subcontractors, vendors, and multidisciplinary project teams.

Pay: Php80,000.00 - Php120,000.00 per month

Benefits:

• Health insurance
• Pay raise

Work Location: In person