Operations and Production Coordinator for Hearts of Mercy and Compassion
# Operations and Production Coordinator for Hearts of Mercy and Compassion **Lutheran Church Charities** · Northbrook, IL 60062 · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Lutheran Church Charities is seeking a Project Manager for its Hearts of Mercy & Compassion Ministry to coordinate inventory, assembly, order fulfillment, shipping, vendor relationships, and volunteers. This hands-on role ensures ministry items are prepared accurately and delivered on time while supporting church affiliates and crisis response logistics. The ideal candidate is organized, collaborative, attentive to detail, and committed to LCC’s mission, with a willingness to share their Christian faith and compassion with those served. Position Summary HMC Operations and Production Coordinator manages the day-to-day operations of the Hearts of Mercy & Compassion (HMC) Ministry, with a focus on inventory, assembly, order fulfillment, shipping, vendor coordination, volunteers, and related logistics. This role ensures that hearts, fish, crosses, and supplies are ready and delivered on time to support ministry requests, church affiliates, and crisis response. The person in this position must be committed to LCC’s mission and comfortable sharing their Christian faith to encourage and support those served. General Responsibilities Inventory and Vendor Coordination - Maintain adequate inventory of hearts, fish, panels, crosses, hardware, paint, decals, packing materials, and other ministry supplies. - Coordinate with vendors and ministry partners to order products and supplies, monitor delivery timelines, and address quality or availability concerns. - Identify reliable vendors locally and nationally to support LCC and HMC church affiliates with HMC Director’s approval. - Organize supplies and finished products so they are accessible and ready for assembly, fulfillment, and deployment. - Maintain accurate inventory records and anticipate replenishment needs. Assembly, Fulfillment, and Shipping - Coordinate and participate in the building, painting, customization, and preparation of hearts and crosses using established ministry procedures. - Schedule work to meet ministry requests and order deadlines. - Confirm personalization details with requestors and ensure completed items are accurate and meet ministry quality standards. - Maintain the HMC Parts Order System, including available products and pricing. - Process affiliate orders, prepare packages, arrange shipping or delivery, and track fulfillment. - Coordinate Cricut files, supplies, and use for ministry customization. Volunteer Coordination - Recruit and schedule daily volunteers for special projects when necessary, and support volunteers assisting with building, machining, painting, customization, packing, and related projects. - Match volunteer assignments to individual abilities and provide clear instructions, materials, and support. - Coordinate with HMC affiliate teams, who prepare ministry items off-site, ensuring they have the necessary supplies and understand expectations. - Review completed work for consistency and quality. - Record volunteer participation in designated software. Affiliate Support and Training - Serve as a resource for church affiliates regarding supplies, ordering, assembly, customization, and ministry procedures. - Assist in new affiliate training with HMC Director using established materials and hands-on instruction. - Keep assembly instructions, painting guides, personalization resources, the Affiliate Manual, and training materials current. - Assist with creating videos for online affiliate training. - Support the growth of HMC church affiliates and volunteer and vendor partnerships nationally. Ministry Logistics and Crisis Response - Coordinate deliveries of hearts and crosses and provide a compassionate ministry presence when delivering items in person. - Serve as operational backup to the HMC Director in coordinating crisis deployments, including supplies, transportation, placement, setup, and volunteer participation. - Partner with other LCC ministries on joint deployments and visits. - Participate in deployments as needed. - May be asked to represent LCC and HMC at conferences, events, and presentations. Records and Operational Support - Maintain accurate records of item numbering, inventory, orders, volunteer engagement, and ministry giftings in designated software. - Identify practical improvements to organization, assembly, packing, and fulfillment processes. - Work with the Director to coordinate supplies, vendors, and logistics for new ministry items or tools. - Perform other duties as assigned. Skills and Qualifications - Strong organizational skills, including planning, scheduling, recordkeeping, and follow-through. - Experience coordinating projects, inventory, orders, shipping, volunteers, or similar operations. - Ability to manage multiple requests and adjust priorities as ministry needs change. - Strong interpersonal and communication skills, with the ability to work effectively with staff, volunteers, vendors, and church affiliates. - A collaborative approach to supporting HMC and other LCC ministries. - Attention to detail and a commitment to accurate orders and quality work. - Ability to solve problems and make thoughtful decisions, including during crisis response. - Willingness to participate in hands-on assembly, packing, and preparation of ministry items using established instructions. - Comfort sharing Christian faith and providing a compassionate ministry presence. - Proficiency with Microsoft Office, Outlook, Teams, and the ability to learn inventory and ministry tracking software. - Experience with volunteer coordination, order fulfillment, or shipping preferred. - Familiarity with Cricut equipment or similar customization tools helpful; willingness to learn is essential. Disclaimer The above statements describe the general nature and level of work performed in this position. They are not an exhaustive list of all responsibilities, duties, or skills required. Pay: $56,000.00 - $59,000.00 per year Benefits: - 401(k) - Dental insurance - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Retirement plan - Vision insurance Application Question(s): - Do you have familiarity with woodworking or willing to learn? Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-09, источник — Indeed.