Operations Administrators

About Us

Legacy Utility Group is a dynamic, forward-thinking organization dedicated to the growth, innovation, and expansion of industry-leading service providers. As the parent company of Nor-Cal Pipeline Services, JVAC Vacuum Excavation, and Guardian Traffic Solutions, we synergize expertise, efficiency, and a shared commitment to customer service excellence.

Our mission is to create long-term value by fostering the success of like-minded companies that prioritize safety, reliability, and innovation. Through strategic expansion and investment in high-performing service lines, Legacy Utility Group is shaping the future of utility infrastructure.

About Us

Legacy Utility Group is a dynamic, forward-thinking organization dedicated to the growth, innovation, and expansion of industry-leading service providers. As the parent company of Nor-Cal Pipeline Services, JVAC Vacuum Excavation, and Guardian Traffic Solutions, we bring together expertise, efficiency, and a shared commitment to customer service excellence.

Our mission is to create long-term value by fostering the success of like-minded companies that prioritize safety, reliability, and innovation. Through strategic expansion and investment in high-performing service lines, Legacy Utility Group is shaping the future of utility infrastructure.

About the Role - Pay: $23–28 hourly, commensurate with experience | Location: Onsite, Azle, TX | Schedule: Monday–Friday, 8:00 a.m.–4:00 p.m.

The Operations Administrator is a non-exempt position that supports Guardian Traffic Solutions’ field operations and finance by making sure completed work is billed accurately and on time. You’ll review job tickets and field reports, generate invoices in line with union and customer contract terms, verify job costing, and help dispatch crews and equipment to daily project locations. You’ll also be a point of contact for client billing and service questions.

Responsibilities:

• Schedule and dispatch crews, personnel, equipment, and service vehicles to daily project locations by radio or phone, based on customer requests, specifications, and needs, in partnership with Area Managers.
• Monitor personnel and equipment locations and utilization to coordinate service and schedules.
• Review job tickets, work orders, and field reports to ensure accurate and timely billing.
• Generate and process invoices for completed projects, ensuring compliance with union and customer contract terms.
• Verify labor hours, material costs, and equipment usage to ensure correct job costing.
• Work closely with the Finance team to track accounts receivable and help resolve billing discrepancies.
• Record and maintain files of customer requests, work and services performed, charges, expenses, inventory, and other dispatch information.
• Maintain accurate records of job progress, service tickets, completion reports, work orders, contracts, and project documentation.
• Greet visitors and callers, answer their questions, or direct them to the appropriate person.
• Respond to client inquiries about billing and service details.
• Assist in preparing reports on operational efficiency, billing trends, and revenue tracking.
• Other duties as assigned by management.

Ideal Qualifications

• 2+ years of experience in billing, operations coordination, or administrative support in construction, utilities, traffic control, or a similar industry.
• Experience with ERP systems or billing software in the construction or service industry.
• Familiarity with job costing, contracts, and compliance documentation.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and accounting or job tracking software.
• Strong verbal and written communication skills, with the ability to interact professionally with employees and customers.
• Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly sit for extended periods at a computer.
• Regularly use hands, reach, talk, and hear.
• Occasionally stand, walk, stoop, or lift up to 25 lbs.
• Close and distance vision required.

Pay: $23–28 hourly, commensurate with experience | Location: Onsite, Azle, TX | Schedule: Monday–Friday, 7:00 AM - 3:00 PM