Operational Service Manager - Medical Equipment

The post holder is a key member of the Medical Equipment Department (MED) management team. The management team are jointly responsible for the on-going development and delivery of a high quality and responsive Medical Equipment (ME) service to Hampshire Hospitals Foundation Trust (HHFT) and surrounding Primary Care Services.

To work with the Associate Director of Commercial Services to deliver the strategic direction for both the short-term and long-term plan to ensure the highest standards of ME service delivery is achieved and sustained. This encompasses service improvement and transformation such the centralisation of ME

The post holder will have responsibility for the professional and operational management of the ME services across all hospital sites, including managing staff, budgets, quality & regulatory requirements and the delivery of appropriate training programmes for all staff within the department.

The post holder will work closely with the HHFT ME Site Leads to ensure professional lead support for all sites when needed.

The post holder will ensure that the service is capable of meeting planned quality and activity targets whilst delivering planned efficiencies.

• To establish and manage operational systems which highlight early warning of deviation from activity targets, and to initiate corrective action.
• To develop service business plans, as agreed with the Associate Director of Commercial Services, to meet service needs, within area(s) of responsibility.
• To plan and manage the implementation of projects to improve as the service agreed with the Associate Director of Commercial Services.
• Be instrumental in developing the service annual plans (e.g. operational, financial and activity) that achieve access and quality targets.
• Ensure, through implementing effective performance management, that all the key targets that have been identified by the Trust are met.
• To identify reasons for deviation from expected capacity / demand profiles and take responsibility for the service for development and implementation of potential solutions.
• Monitor and act upon all reports of adverse incidents that occur within the defined clinical area, ensuring necessary changes in practice, re-education of staff and sharing of the experience takes place within the Trust to help prevent a similar incidence from taking place.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Your Next Career Move Made Easier:

We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017

Detailed job description and responsibilities are included in the attached Job Description and Person Specification document.