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New Case Coordinator

Jacoby & MeyersLos Angeles, CA, United States

New Case Coordinator

Want to LOVE where you work and get full training to do it?

Jacoby & Meyers is the nation's pre-eminent law firm protecting consumers since 1972. We are currently seeking a smart and determined candidate to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.

Job Title : New Case Coordinator

Type of Position: FULL TIME

Location: Remote

Pay : $20/ hr

Must be eligible to work in the U.S. **

Job Description :

Core duties and responsibilities include the following. Other duties may be assigned :

  • Refer client to medical treatment such as physical therapy or chiropractor
  • Confirm client has scheduled an appointment with medical provider
  • Obtain/reconfirm necessary details of how the incident occurred
  • Research incident details and location when client does not have much information
  • about incident
  • Report incident to all parties' insurance companies and obtain claim information
  • Review documents received from investigator and entered data into ACT
  • Process a minimum of 125 cases out of intake to case management
  • Ensures that all retainer documents are properly signed and filed
  • Continues proper follow up with clients to ensure receive all relevant information on a
  • daily basis
  • Send referral communication email to firms we are referring lead to and update ACT with
  • client information
  • Meet in person with clients that will be coming into office to sign up.
  • Review file and send SR1 when needed
  • Send Letters of Representation to all parties' insurance companies
  • Save all documents and photos to client folder and ensure they are properly labeled
  • Draft and send subout out letter for clients that have a prior attorney
  • Build strong rapport with clients
  • Make great first and lasting impression on clients

Requirements:

  • Strong organizational skills
  • Must be bilingual in English/Spanish
  • Must have current legal experience **
  • Excellent written and verbal communication skills
  • Must have the ability to be empathetic yet persuasive
  • Confident

What We Offer:

  • Flexible Schedules
  • Medical, Dental, Vision and Pet Insurance
  • 401(k) with Company Match
  • Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
  • Short-term and Long-term Disability
  • Employee Assistance and Travel Assistance Programs
  • Paid Time Off, Paid Sick Time, Paid Holidays
  • Health FSA and Dependent Care FSA
  • Accident Insurance
  • Commuter Transportation Incentive
  • Cell Phone and Internet Stipend
  • Fully-paid parking
  • Learning and Development Programs
  • Remote Positions

About J&M:

Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 5 0 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.

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