Network Analyst

Company Description Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Job Description Role: Network Analyst

Onsite required in Phoenix, AZ

No relocation budget

Duration: 5 Months (Anticipated Start date 7/1/2015

Shift 3rd Shift - 11:00 pm to 7:15 am CST

Must Haves: 3rd shift. Strong IP Networking Break/Fix support; WAN, T1, VOIP, CUCM, ISR, ICM, CVP

This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks.

Qualifications

• Experience supporting VOIP network in a Cisco centric network
• Knowledge and experience with CUCM
• Experience with ISR Gateways
• Experience with ICM or CVP
• Experience supporting Cisco Contact Center Infrastructures
• Knowledge of Call routing in a Contact Center Environment

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