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NCDOT - Business Analyst- Expert

Expert Technology ServicesRaleigh, NC 27609

Job Summary (List Format):

  • Provide strong business analyst support across multiple active and upcoming technology projects.
  • Lead the development and execution of testing strategy for various project initiatives.
  • Facilitate requirements gathering, particularly related to procurement processes and vendor management.
  • Manage distinct business analysis work streams and deliverables to ensure project solutions.
  • Identify, document, and analyze business processes, issues, value drivers, metrics, and organizational capabilities.
  • Collect, organize, and analyze data to inform project decisions and documentation.
  • Complete analysis and documentation of current ("as-is") business capabilities.
  • Conduct interviews with stakeholders to gather and validate business requirements.
  • Research and analyze industry trends, competitors, and state-specific factors for strategic, financial, and operational benchmarking.
  • Develop business cases and perform market research to support project objectives.
  • Support system go-live activities, including conversion, end-user support, training, logistics, and site management.
  • Assist with change management and communication efforts to facilitate project adoption.
  • Perform PMO-related activities such as project time tracking, updating work plans, status reporting, and service metrics reporting.
  • Ensure project administration tasks are completed in a timely and organized manner.
  • Collaborate with vendors to monitor and ensure delivery of project requirements.
  • Must be based in North Carolina and able to be onsite on the first day for equipment pick-up.
  • Required to have at least 5 years' experience in business analysis, requirements management, and test planning/execution.
  • Preferred experience in procurement specification development and professional certifications (IIBA CBAP or PMP-PBA).

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