National Account Manager
# National Account Manager **ULTATEL** · Remote · `Remote` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role ABOUT US Ultatel is a leading provider and innovator in AI-powered cloud communications. Our fully integrated platform brings together business voice, messaging, video conferencing, contact center solutions, Microsoft Teams integration, CRM connectivity, and Intelligent Voice AI Agents - all designed to help organizations communicate more effectively and operate more efficiently. Ultatel empowers businesses to connect and collaborate from virtually anywhere while leveraging AI to turn everyday customer conversations into actionable business intelligence. Capabilities such as AI-powered call analytics, sentiment analysis, automated quality scoring, call summaries, intelligent routing, and performance insights help organizations improve employee productivity, strengthen customer experiences, and make faster, data-driven decisions. From growing local businesses to global enterprises with thousands of users, organizations across nearly every industry trust Ultatel to support their internal and external communications. Our scalable solutions help customers reduce costs, increase productivity, uncover revenue opportunities, automate routine interactions, and deliver more consistent employee and customer experiences. Ultatel’s mission is to revolutionize business communications through innovation, intelligence, and exceptional service. If you are energized by technology, motivated by growth, and ready to help organizations embrace the future of AI-powered communications, we invite you to join us. ABOUT THE POSITION As a National Account Manager, your primary focus will be meeting virtually with qualified business and partner prospects, building relationships, understanding their current communications environments, challenges, and future goals, and presenting the appropriate Ultatel solutions to close business. Qualified appointments will be scheduled through our in-house Business Development team, whose goal is to maintain a consistent flow of sales opportunities. National Account Managers will also receive marketing-generated leads from multiple sources to complement scheduled appointments and create additional revenue opportunities. While Ultatel provides meaningful lead and appointment support, successful National Account Managers are expected to take ownership of building their pipelines. This includes generating new opportunities through strategic prospecting, referrals, networking, partner relationships, social selling, and the effective use of AI-powered research and sales tools. Ultatel provides the technology, resources, leads, and internal support necessary to succeed. National Account Managers are responsible for effectively leveraging those resources, creating additional opportunities, and consistently achieving or exceeding their sales goals. RESPONSIBILITIES Professionally present and sell Ultatel’s cloud communications, contact center, AI, and related business solutions through virtual sales meetings Conduct effective discovery to understand each prospect’s current environment, challenges, objectives, and decision-making process Recommend and clearly communicate solutions aligned with the customer’s operational and financial needs Manage the full sales cycle - from initial discovery and qualification through proposal, negotiation, and close Build and maintain a healthy pipeline through company-provided opportunities, self-sourcing, referrals, networking, and partner relationships Use AI-powered research and sales tools to improve prospecting, account planning, follow-up, and overall sales productivity Prepare accurate proposals outlining recommended solutions, pricing, promotional offers, and contract terms Confidently address questions, concerns, and objections throughout the sales process Maintain accurate and timely customer, opportunity, and activity records in the company CRM Provide management with reliable sales forecasts, pipeline updates, and performance reports Consistently achieve or exceed established monthly sales targets Take ownership of commitments, meet deadlines, and proactively resolve challenges Collaborate with Business Development, Sales Engineering, Operations, and other internal teams to deliver a positive customer experience QUALIFICATIONS Bachelor’s degree preferred or equivalent professional experience Three to five years of successful B2B sales experience, preferably in a remote or virtual selling environment Experience selling telecom, UCaaS, CCaaS, VoIP, SaaS, cloud, or AI-enabled business solutions preferred; telecom or cloud communications experience required for senior-level consideration Proven success managing a full sales cycle and consistently achieving sales targets Demonstrated ability to develop relationships and acquire small, midsize, and enterprise-level customers Strong discovery, presentation, negotiation, objection-handling, and closing skills Comfortable learning and communicating the business value of AI-powered technology Proficiency with CRM platforms, virtual meeting technology, and modern sales tools Strong pipeline management, forecasting, organization, and time-management skills Self-motivated and disciplined, with the ability to perform effectively in a remote environment Entrepreneurial mindset with the ability to learn, adapt, and take ownership of results Strong interpersonal and written communication skills Positive, competitive, and team-oriented attitude Willingness to accept coaching, apply feedback, and continuously improve INDUSTRY Telecommunications Unified Communications as a Service (UCaaS) Contact Center as a Service (CCaaS) Artificial Intelligence and Voice AI Software as a Service (SaaS) Cloud Technology Business Communications and Collaboration Technology Sales POSITION DETAILS Job Type: Full-time Schedule: Monday through Friday, eight-hour shift Work Location: Remote Reports To: Sales Manager Paid Training: Yes COMPENSATION Annual Base Salary: $50,000–$65,000, based on experience, qualifications, and position level First-Year On-Target Earnings (OTE): Approximately $96,000 at target performance Uncapped Commissions: There is no cap on commissions or total earning potential Quarterly Residual Commissions that grow as the representative’s connected customer base increases Additional sales contests, SPIFFs, bonuses, and performance incentives Long-term earning potential increases as residual commissions build beyond the first year BENEFITS Medical, dental, and vision insurance 401(k) retirement program Flexible vacation and sick leave Paid training and professional development Remote work environment Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits: 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Education: Bachelor's (Preferred) Experience: Telecommunication Sales: 3 years (Preferred) Work Location: Remote
Наблюдалась 2026-09-17, впервые 2026-09-14, источник — Indeed.