Museum Retail Store Manager

MoMath is seeking an energetic, responsible, experienced individual to manage its retail operations ( Additions , the shop at MoMath), comprising both the physical retail space in the Museum and its related e-commerce outlet. This position has broad responsibility for the Museum’s retail program, including: staffing, training, and employee development for retail staff; overseeing sales and customer service policies and operating procedures; making product development and buying recommendations; shipping and receiving; visual display of merchandise; and all external retail initiatives, including sales at conferences. The Senior Retail Manager’s goal is to develop and manage the overall retail effort to generate sufficient profit to make a meaningful contribution to the support of the Museum’s overall mission.

Essential Duties and Responsibilities:

• Driving sales, profit margin, and inventory turnover by analyzing and recommending replenishment strategies and supporting supply chain optimization.
• Building out planning functions with a focus on improving inventory flow.
• Analyzing sales performance and stock levels for key categories.
• Forecasting new product launches; developing a deep understanding of the market, our customer base, and past launch performance.
• Analyzing previous quarter results to determine missed growth opportunities.
• Providing updates on forecasting trends and highlighting products that exceed or fall short of expectation.
• Overseeing replenishment by SKU, maintaining an efficient inventory flow with set inventory turns, and service-level key performance indicators.
• Managing operations, including open/close, shipping, and receiving.
• Training and development of staff.
• Providing customer service to ensure the highest level of service to all patrons.
• Merchandising and visual presentation of products.

Qualifications:

• 3+ years of experience in retail management, including staff supervision.
• The ability to adapt to new systems, including but not limited to: POS, order management, and data analytics.
• Advanced knowledge of financial measurements, sales, gross margin, inventory turn, weeks of supply and how to impact them.
• Strong problem solving and analytical skills.
• An obsession with efficiency and accuracy.
• Familiarity with POS systems and practices.
• A desire to help enhance public understanding and perception of mathematics.
• Ability to work in an active retail location.
• Willingness and ability to work a regular Sunday through Thursday schedule with the flexibility to cover special events/special hours and some evenings as needed.
• Bachelor’s degree.
• Experience with museum and/or high-end retail is preferred.

To Apply: send an email to jobs@momath.org expressing your interest in a position at MoMath. Include the name of the position in the subject line. Include all three of the following items:

• Cover letter
• Résumé with university GPA(s)
• Personal statement describing your views on mathematics or a personal life experience you have had related to mathematics (must be separate from the two items above; one paragraph to one page in length)

Incomplete application packages will not be considered.

Pay: $24.00 - $26.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• Master's (Preferred)

Experience:

• retail management, including staff supervision.: 3 years (Preferred)

Work Location: In person