Member Support with Sales

Job Description: Sales and Member Support Executive Position Overview

CEO Clubs Network is seeking a dedicated, customer-focused, and results-driven Sales and Member Support Executive to join our team in Dubai.

The successful candidate will be responsible for driving membership sales, developing new business opportunities, maintaining strong relationships with existing members, and providing exceptional member support. The role requires a proactive professional with proven experience in corporate B2B sales, preferably in the IT sector, and experience selling services such as memberships, subscriptions, corporate packages, or business networking services.

Preference will be given to candidates with relevant experience, excellent communication skills, and a strong background in corporate sales and client relationship management.

Key Responsibilities1. Sales and Business Development

• Identify and develop new business opportunities through market research, prospecting, networking, and lead generation.
• Drive membership sales by promoting the benefits and value of CEO Clubs Network membership packages.
• Identify potential corporate clients, business owners, CEOs, investors, and senior executives.
• Conduct sales presentations, explain membership packages, and communicate the value of the company's services.
• Manage the complete sales cycle, from initial contact and lead qualification to negotiation, closing, and onboarding.
• Follow up consistently with prospective members to convert enquiries into confirmed memberships.
• Achieve monthly and annual sales targets and revenue objectives.
• Develop and maintain a strong sales pipeline and accurate records of all prospects and sales activities.
• Identify upselling, cross-selling, renewal, and partnership opportunities.
• Apply previous corporate IT sales experience and B2B sales techniques to develop new business opportunities and acquire corporate clients.

1. Membership Sales and Service Selling

• Promote and sell membership packages, annual subscriptions, corporate services, and other business-related offerings.
• Demonstrate the value of membership by understanding clients' business objectives and identifying relevant benefits and opportunities.
• Build relationships with decision-makers and negotiate membership packages and commercial terms.
• Follow up on membership renewals, outstanding payments, and prospective members who have not yet confirmed.
• Maintain regular communication with members to encourage engagement, retention, and long-term relationships.
• Identify opportunities to upgrade memberships and introduce additional services where appropriate.

1. Member Support and Relationship Management

• Serve as a primary point of contact for members, responding to enquiries and resolving concerns professionally.
• Conduct regular member check-ins to understand their business interests, requirements, feedback, and expectations.
• Identify potential business opportunities, relevant connections, and introductions for members.
• Coordinate CEO-to-CEO meetings and facilitate relevant business introductions in collaboration with management.
• Maintain accurate member profiles, contact details, business interests, and follow-up records.
• Handle member complaints and escalations with tact, professionalism, and a focus on customer satisfaction.
• Proactively engage members and support their participation in relevant club activities and initiatives.

1. Events and Member Engagement

• Invite members and prospective clients to exclusive networking events, business meetings, conferences, and partner-supported events.
• Coordinate invitations, follow-ups, registrations, and RSVP confirmations.
• Support the planning and organisation of networking events, business delegations, and corporate gatherings.
• Follow up with attendees after events to collect feedback, identify business interests, and explore membership opportunities.
• Maintain regular engagement with members to encourage participation and strengthen the club's business community.

1. Reporting and Internal Coordination

• Prepare regular sales reports, pipeline updates, membership renewal reports, and member engagement summaries.
• Maintain accurate records of sales leads, client interactions, follow-ups, and membership status using CRM systems or other databases.
• Coordinate with management and internal teams to ensure smooth member onboarding and service delivery.
• Share member feedback, market insights, and potential business opportunities with management.
• Monitor sales performance and take proactive steps to achieve agreed targets.

Requirements and Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, IT, or a related field is preferred.
• Proven experience in corporate B2B sales, preferably in the IT sector.
• Experience selling services such as memberships, subscriptions, corporate packages, consulting services, or business networking services is highly desirable.
• Experience in lead generation, prospecting, client acquisition, negotiation, and closing sales.
• Demonstrated ability to meet sales targets and develop long-term client relationships.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Experience dealing with corporate clients, business owners, senior executives, or decision-makers.
• Familiarity with CRM systems, sales pipeline management, Microsoft Office, and sales reporting.
• Excellent organisational skills and the ability to manage multiple leads, member enquiries, and follow-ups.
• Experience in event coordination, invitations, RSVP management, or corporate networking is an advantage.
• Strong problem-solving skills, professionalism, initiative, and a customer-focused approach.
• Ability to work independently and collaboratively in a fast-paced business environment.
• Preference will be given to candidates with relevant corporate sales and service-selling experience.
• Candidates must have the legal right to work in the UAE or be eligible for the appropriate UAE employment visa.

Job Details

• Job Title: Sales and Member Support Executive
• Location: Dubai, UAE
• Employment Type: Full-time, office-based
• Working Hours: 40 hours per week, 5 days a week
• Joining: Immediate availability preferred
• Probation Period: 6 months
• Remuneration: To be discussed during the interview
• Benefits: Competitive compensation and additional benefits, as applicable

Application Instructions

Interested candidates with relevant corporate B2B sales, IT sales, membership sales, or service-selling experience are encouraged to apply.

Please submit your updated CV highlighting relevant sales achievements, corporate client experience, service-selling experience, and ability to meet sales targets.

Direct applicants only. Recruitment agencies and job placement firms are not being considered.

We look forward to welcoming a motivated and commercially driven professional who can contribute to membership growth, business development, and exceptional member experiences at CEO Clubs Network.

Learn more about us at www.ceoclubsnetwork.org

Pay: AED3,500.00 - AED5,000.00 per month

Work Location: In person