Medical Receptionist & Scheduling Coordinator (Epic EMR and Orthopedic practice)
# Medical Receptionist & Scheduling Coordinator (Epic EMR and Orthopedic practice) **Staffing for Doctors** · Philippines · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Medical-Receptionist]` `[Scheduling-Coordinator]` `[Medical-Secretary]` `[Front-Desk-Receptionist]` `[Healthcare-Administrative-Assistant]` `[Front-Desk-Medical-Receptionist]` `[Patient-Scheduling-Representative]` `[Patient-Scheduling-Coordinator]` `[Medical-Scheduling-Coordinator]` `[Patient-Scheduling-Specialist]` `[Entry-Level-Medical-Scheduler]` `[Medical-Scheduling-Specialist]` --- ### About the Role About the Role We are seeking a patient-focused, organized Medical Receptionist & Scheduling Coordinator to manage high-volume inbound/outbound calls and front-desk administrative operations. In this role, you will be the primary voice and digital receptionist for our practice, handling approximately 60–70 calls per day . You will schedule routine patient appointments, route clinical messages, update patient demographic data, and assist with insurance verification—all directly within the Epic EMR platform. Requirements Key Responsibilities 1. Call Management & Patient Communications - Manage a steady volume of 60–70 inbound and outbound patient calls daily with a warm, professional, and efficient phone presence. - Answer patient inquiries, provide visit logistics, and accurately triage and route messages/clinical questions to the appropriate care team members. 2. Appointment Scheduling & Calendar Management - Schedule routine patient appointments, follow-up visits, and consultations in strict accordance with provider scheduling templates. - Perform outbound recall and confirmation calls to minimize no-shows and keep clinic calendars optimized. 3. Epic EMR & Data Management - Maintain and update patient demographic details, contact information, and insurance records in Epic . - Document all phone interactions, patient requests, and message routing within Epic accurately and in real time. 4. Front-Desk & Insurance Verification Support - Perform basic insurance eligibility and benefits verification prior to scheduled appointments. - Collect required patient forms, updated ID/insurance cards, and general registration paperwork. - Assist with ad-hoc administrative and virtual front-office tasks as needed to ensure smooth practice workflow. Qualifications & Requirements - EMR Requirement: Direct hands-on experience using Epic EMR for scheduling and patient chart management. - Call Volume Experience: Proven background handling 60+ inbound and outbound call volumes daily in a U.S. medical office setting. - Front-Desk Competencies: Solid understanding of medical scheduling, call triage/message routing, patient registration, and insurance verification workflows. - Communication Skills: Clear, empathetic, and professional English verbal communication skills. - Organization: Strong multi-tasking abilities and high attention to detail while working in a fast-paced environment. Originally posted on Himalayas
- Medical-Receptionist
- Scheduling-Coordinator
- Medical-Secretary
- Front-Desk-Receptionist
- Healthcare-Administrative-Assistant
- Front-Desk-Medical-Receptionist
- Patient-Scheduling-Representative
- Patient-Scheduling-Coordinator
- Medical-Scheduling-Coordinator
- Patient-Scheduling-Specialist
- Entry-Level-Medical-Scheduler
- Medical-Scheduling-Specialist
Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).