Medical Receptionist
# Medical Receptionist **SHANKAR SUPER SPECIALITY HOSPITAL** · Bengaluru, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role Job Summary We are looking for a professional, friendly, and well-organized Medical Receptionist to join our hospital team. The Medical Receptionist will be responsible for welcoming patients and visitors, managing appointments, handling front-desk activities, coordinating with doctors and departments, and ensuring a smooth and positive patient experience. Key Responsibilities Greet and assist patients, attendants, and visitors in a courteous and professional manner. Manage patient registration, appointments, admissions, and related documentation. Answer telephone calls, respond to patient enquiries, and direct calls to the appropriate department. Coordinate appointments with doctors, consultants, diagnostic services, and other departments. Maintain accurate patient records and ensure confidentiality of patient information. Guide patients regarding hospital departments, services, procedures, and billing processes. Coordinate with nursing, billing, laboratory, pharmacy, and other hospital departments as required. Handle front-office documentation, reports, forms, and daily records. Assist with billing, payments, insurance/TPA coordination, or other front-office activities as assigned. Manage patient queues and help ensure efficient movement of patients through the hospital. Handle patient concerns politely and escalate issues to the appropriate supervisor when necessary. Maintain a clean, organized, and professional reception area. Follow hospital policies, procedures, safety standards, and patient-service protocols. Support other administrative and front-office activities as required. Required Skills & Qualifications Graduate / 12th pass; qualification in healthcare administration or a related field is an advantage. Previous experience as a Medical Receptionist, Hospital Front Office Executive, Patient Care Executive, or similar role is preferred. Excellent communication and interpersonal skills. Good English and local language communication skills. Basic computer knowledge and familiarity with MS Office/hospital software. Good organizational and time-management skills. Professional appearance and a patient-friendly attitude. Ability to remain calm and courteous in a busy hospital environment. Strong attention to detail and ability to maintain confidentiality. What We Offer Professional and supportive working environment. Opportunity to work in a reputed healthcare organization. Learning and career-development opportunities. Exposure to hospital operations and patient-care services. Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-11, источник — Indeed.