Marketing Operations Specialist #4987

Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.

We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.

GRAIL is headquartered in the Bay Area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.

For more information, please visit grail.com

The Marketing Operations Specialist will streamline marketing workflows, oversee key enablement tools, manage vendor relationships, and support cross-functional projects to ensure efficient campaign execution. This role involves managing sales enablement platforms, coordinating promotional review processes, and delivering performance insights to optimize commercial initiatives. This role is based in Sunnyvale, California, and offers a flexible work arrangement, allowing employees to work from GRAIL's office or from home. Our current flexible work arrangement policy requires a minimum of 60%, or 24 hours, of the total workweek to be spent on-site. Your specific schedule, determined in collaboration with your manager, will align with team and business needs and may exceed the 60% on-site requirement. At our headquarters campus in Sunnyvale, Tuesdays and Thursdays are key days when we encourage on-site presence to participate in events and activities.

Responsibilities:

• Manage key marketing technology platforms and enablement tools, including Veeva PromoMats and Highspot.
• Train internal team members on marketing platforms and tools to ensure smooth adoption across departments.
• Serve as the primary coordinator for the Promotional Marketing Review Committee (PMRC) process.
• Manage external vendor relationships, including printing and fulfillment services and software platforms.
• Support the development, scheduling, and implementation of cross-functional marketing projects.
• Collaborate with marketing managers and stakeholders to gather project requirements, track deliverables, establish timelines, and manage budgets.
• Collect data, monitor project metrics, and deliver reports on marketing performance and campaign outcomes.
• Ensure all marketing materials and communications align with brand guidelines, voice, and visual principles.

These responsibilities summarize the role's primary duties and are not an exhaustive list. They may change at the company's discretion.

Required Qualifications:

• Bachelor's degree in Marketing, Communications, Business Administration, or equivalent practical experience.
• 5+ years of professional experience in marketing operations, project management, or marketing communications.
• Experience working in a regulated industry, such as life sciences or healthcare.
• Proven track record of successfully managing promotional review (PMRC/MLR) workflows and vendor contracts.
• Ability to travel up to 10% as required.

Preferred Qualifications:

• Strong organizational, prioritization, and time-management skills, with a demonstrated ability to multitask and meet tight deadlines.
• Excellent written and verbal communication skills, with a collaborative, customer-centric mindset.
• Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Flexibility to work across North American time zones as needed.
• Hands-on experience with project management and enablement tools such as Asana, Highspot, Veeva PromoMats, or Salesforce.

Physical Demands & Working Environment:

• Hours and days may vary depending on operational needs.
• Standing or sitting for long periods of time may be necessary.
• Some lifting (up to 20 pounds) may be necessary

The expected, full-time, annual base pay scale for this position is $109k-$144k.