Market Executive (Surabaya)

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Main duties in flying with us:

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Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, new registration, contract loading, content loading, hotel activation, hotel record management

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Acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin

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Monitor and improve price competitiveness and room inventory availability at all times

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Support related departments on customer bookings

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Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI

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Educate hotel partners in managing bookings

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Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings

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Support and participate on company's campaign / tactical promotion projects

Mandatory belongings you must prepare:

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Min. 0-1 year experience in Travel / Hotel Industry

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Min. Bachelor Degree or D3

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Possess good knowledge on Travel / Hotel Industry

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Understand extranets / channel managers

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Good Microsoft Office skills

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Good command in English (writing and speaking)

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Willing to be placed in Surabaya

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram , LinkedIn , or YouTube .