Manager - WFS
# Manager - WFS **The Hackett Group** · India · `Remote` · `Full Time` 💼 **Уровень роли:** `Manager` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Implementation-Consultant]` `[Workforce-Management]` `[Product-Configuration]` `[solution-implementation]` `[Functional-Consultant]` `[WFM-Manager]` `[Manager]` --- ### About the Role Responsibilities: - Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating, maintaining business requirement documents, use cases (including edge cases), and process diagrams. • Gather customer-specific product needs by completing the standard product questionnaires with valid information • Responsible for configuring for WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the customer business requirements • Understands the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation) • Write complex formulas that leverage mathematical and/or programming skills • Perform unit and system testing of configured application and ensure test cases pass as described by their requirements • Follow process and continuously improve skills by following procedures and processes established by the WFS Application Consultant Competency Team Leaders • Estimate work effort with accuracy • Partner with all WFS internal teams during project phases to ensure a successful customer implementation • Assist customers with software testing along with roll out and go-live activities such as data loads and system initialization • Respond and follow through on customer requirements in a professional and timely manner • Able to consider the customer needs in the development of strategic plans Skills: • Degree/Diploma is preferred - 2 years+ experience working on WorkForce Software implementations • Knowledge in generating process documentation • Experience in requirement gathering, solution designing, implementing and configuring on Workforce Software platform • Strong written and verbal communication skills including technical writing skills • Familiarity with business applications, such as Excel or DBMS systems Originally posted on Himalayas
- Implementation-Consultant
- Workforce-Management
- Product-Configuration
- solution-implementation
- Functional-Consultant
- WFM-Manager
- Manager
Наблюдалась 2026-10-06, впервые 2026-10-06, источник — Himalayas (JSON API).