Manager, Vendor Management

City/State:

Cornwall, New York

Department:

Patient Financial Services Leadership

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8 AM-4 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Rate/Range:

$80,000 - $90,000

Sign-On Bonus:

N/A

Job Summary

The Revenue Cycle Vendor Manager is responsible for the overall direction, coordination, oversight, and evaluation of vendors utilized by the Revenue Cycle Department, with a primary focus on hospital billing operations. This role serves as the central point of contact for all vendor-related operational activities, escalated issues, and performance management initiatives. The position oversees vendor productivity, compliance, quality outcomes, and financial performance to ensure alignment with organizational goals, contractual service level agreements (SLAs), and revenue cycle best practices. Responsibilities include monitoring key performance indicators (KPIs), facilitating workflow optimization, managing vendor relationships, overseeing outsourcing initiatives, and supporting continuous process improvement efforts across the revenue cycle. This role collaborates closely with internal operational leaders, information technology teams, and external business process outsourcing partners to maximize reimbursement, reduce denials, improve operational efficiency, and ensure regulatory compliance. The Revenue Cycle Vendor Manager also supports vendor onboarding, training, system access management, invoice reconciliation, contract oversight, and departmental operational planning.

Qualifications

• Bachelor Degree Bachelor’s Degree in business administration or related field required. Ability to read, write, and communicate in English.
• Five (5) years of recent patient billing experience, including at least two (2) years in a management role. Extensive knowledge of billing and medical terminology. Demonstrates strong financial aptitude. Must be detail oriented and have excellent follow-through skills. Must be proficient in Microsoft Excel.