Manager - Portfolio & Business Performance.RBG - Emirati Central.Retail Banking Group

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Portfolio Management

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Manage end to end customer migration within Emirati segments

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Monitor Portfolio Growth, attrition, profitability and customer mix

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Identify opportunities to improve portfolio quality and business returns.

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Support portfolio allocation and segmentation strategies

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Strategic Portfolio Ownership

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Develop and drive portfolio growth strategy across Emirati segments aligned with bank objectives.

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Lead portfolio optimization initiatives to maximize profitability, customer lifetime value, and risk-adjusted returns.

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Define short and long-term portfolio targets and monitor achievement against strategic plans.

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Financial & Commercial Impact

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Own portfolio P&L monitoring and recommend corrective actions to achieve budget targets.

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Identify revenue enhancement opportunities and cost optimization initiatives resulting in measurable business impact.

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Lead business case development for new propositions, campaigns, and portfolio initiatives

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Customer Proposition & Product Governance

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Design and enhance value propositions for Emirati customer segments.

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Partner with Product, Analytics, Risk, and Distribution teams to implement portfolio strategies.

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Drive customer migration and lifecycle management initiatives to improve engagement and retention

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Business Planning

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Assist annual and quarterly planning processes

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Performance & Reporting

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Assist segment in efficient sales model, define KPIs , establish key deliverables and formulate tracking process.

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Develop and implement sales management tools and Periodic circulation of RM/Team Performance reports

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Work with product managers and support in analytics and implementation of the process

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Implementing the performance management process and Root cause analysis of low performers using analysis, tracking performance improvements plans with AM for respective individual and monitoring.

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Translate data into actionable insights for executive decision-making

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Incentive Scheme Management

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End to end management of the Incentive scheme policy, implementation and ensuring to timely release of staff incentives

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Head count Management

Keep track of Planned and Actual Head count