Manager Outbound Operations
# Manager Outbound Operations **FirstCry.com** · Hoskote, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Job Description: Job Summary: The Manager – Outbound Operations is responsible for overseeing the end-to-end outbound logistics process, ensuring timely and accurate dispatch of orders while maintaining high efficiency, productivity, and customer satisfaction. This role involves managing teams, optimizing processes, and coordinating with internal and external stakeholders. Key Responsibilities: 1. Operations Management Manage daily outbound operations including picking, packing, and dispatch. Ensure orders are processed and shipped within defined TAT. Monitor order flow and prioritize urgent shipments. Maintain accuracy in order fulfillment and minimize errors. 2. Team Management Lead, train, and supervise warehouse staff and supervisors. Plan manpower allocation based on volume projections. Drive team productivity and performance improvement. Conduct regular performance reviews and provide feedback. 3. Process Optimization Identify process gaps and implement improvements. Ensure adherence to SOPs and safety standards. Optimize warehouse layout and workflow for efficiency. Implement automation/tools where applicable. 4. Coordination & Communication Collaborate with inbound, inventory, and transportation teams. Work with courier/logistics partners for smooth dispatch. Escalate and resolve operational issues promptly. 5. MIS & Reporting Track KPIs like dispatch TAT, order accuracy, fill rate, etc. Prepare daily/weekly/monthly reports. Analyze data to improve operational performance. Key Performance Indicators (KPIs): Order dispatch TAT Order accuracy rate Productivity per person On-time shipment % Required Skills & Qualifications: Bachelor’s degree 8–10 years of experience in warehouse/logistics operations Strong leadership and team management skills Knowledge of WMS (Warehouse Management Systems) Good analytical and problem-solving abilities Strong communication and coordination skills Preferred Skills: Experience in e-commerce or 3PL operations Knowledge of automation and process improvement tools Familiarity with WMS systems Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-19, источник — Indeed.