Manager, Fire Prevention and Preparedness

About Toronto Community Housing Corporation

Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.

Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.

Vacancy Type: Full-time Permanent

Salary/Hourly Range: $123,900.46 - $136,290.51

Work Details (Days/Hours): Monday – Friday, 36.25 hours per week

Hybrid Eligible Yes

Affiliation: Non-Union: Management/Exempt

Division and Department Operations, Emergency Response & Compliance

Number of Vacancies: 1

Existing/New Job: Existing

Grade: 08

Vacancy Status Existing Vacancy

Candidate List or Eligibility List: Candidate List

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum four (4) weeks of paid annual vacation days, increasing with years of service
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits; including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The Manager, Fire Prevention and Preparedness will act as the domain expert and will function with a high level of autonomy to provide operational accountability on the advancement of the Fire Prevention and Preparedness (Fire Life Safety) program. In this role, the incumbent will develop and maintain standardized policies and procedures and practices, as well as drive capacity building and integration activities across TCHC. In doing so, the incumbent will be required to adopt a client-centric service model, while fostering strategic partnerships with internal partners and external agencies, while ensuring to exercise strategic and operational leadership and decision making to enable the timely and efficient delivery of services but as well ensuring that the TCHC portfolio is in full compliance with the Ontario Fire Code and Fire Prevention and Protection Act.

What you’ll do

Quality Assurance Audits

• Leads the team of Fire Prevention Inspectors in conducting quality assurance inspections to ensure that the TCHC portfolio is in full compliance with the Ontario Fire Code
• Develop standardized quality assurance inspector checklist to ensure relevancy, currency, and alignment with relevant standards and regulations
• Develop standardized process to support an effective and efficient delivery of quality assurance inspection audit violations and recommendations are delivered to all appropriate stakeholders
• Provides oversight to the centralized electronic tracking repository to ensure that quality assurance inspection audit violations and recommendations are addressed and remediation activities completed
• Develop and maintain the corporate fire life safety quality assurance inspection reports for compliance tracking and monitoring

Tenant & Staff Education

• Co-leads the development of the multi-tiered fire life safety education plan, in consultation with key internal and external stakeholder groups
• Supports the delivery of the fire life safety education plan, with specific activities focused on tenant and staff awareness raising and behaviour modification initiatives
• Support in providing oversight to the centralized electronic tracking repository for all fire life safety education initiatives for staff and tenants across TCHC portfolio
• Co-leads the development of the corporate fire life safety education reports for tracking and monitoring

Fire Safety Advisory Services

• Adopt a client-centric fire safety advisory services model to support business functions and projects to identify fire safety risk exposures and generate risk control solutions
• Supplement the delivery of the multi-tiered fire safety awareness and capacity building activities to tenants and staff to advance broader understanding of risk management principles

Fire Life Operations:

Notice of Violations

• Provides oversight to the centralized electronic tracking p4rocess and repository for Notice of Violation (NOV), including addressing recommendations and actions and that remediation activities completed
• Liaise with all key stakeholder groups to collect relevant information and/or documents
• Liaise with Toronto Fire Services to centrally address any matters related to NOVs

False Fire Alarms

• Provides oversight to the centralized electronic tracking process and repository for false fire alarms, including conducting the appropriate analysis and investigations
• Liaise with all key stakeholder groups to collect relevant information and/or documents
• Liaise with Toronto Fire Services to centrally address any matters related to false fire alarms

Fire Safety Plans

• Provides oversight to the centralized process to review and generate recommendations for the approval of Fire Safety Plans
• Liaise with Toronto Fire Services to centrally address any matters related to fire safety plans

Incident Management

• Leads the fire safety incident management, which includes:
• Conducting incident investigation and analysis
• Collecting relevant information and/or documents from all key internal and external stakeholders
• Maintaining a centralized incident file within the Fire Prevention and Preparedness (Fire Life Safety) department
• Liaising with all key stakeholders to provide relevant incident updates and/or reports
• Attend and provide on-site fire safety incident management support as required
• Attend and provide support to the TCHC emergency operations centre as required

Policies & Procedures

• Develop corporate fire life safety policies and procedures based on established industry best-practices and in alignment with relevant standards and regulations
• Implement the corporate fire life safety policies and procedures, which includes leveraging the appropriate engagement and communication channels with staff and tenants as required
• Provides oversight to maintain the corporate fire life safety policies and procedures to ensure currency and relevancy, and making any amendments to meet the needs of the corporation.

Performance & Fiscal Management

• Fiscal accountability for the Fire Prevention and Preparedness (Fire Life Safety) department
• Daily leadership, coaching, and mentoring three (8) direct reports:
• Program Supervisor (1)
• Fire Prevention Inspectors (3)
• Clerk 1, Fire Life Safety(1)
• Coordinator, Fire Life Safety (3)
• Complete performance management plans along with annual and mid-year reviews

What you’ll need

• Post-Secondary Education (e.g. Diploma, Degree) in a related area (e.g. Fire Life Safety, Risk Management, Emergency Management, Risk Management, Environmental Science, Geography, Occupational Health and Safety, or another related discipline) is required.
• Completion of IMS 100, IMS 200, and BEM 200 certification is required.
• Advanced knowledge of the Ontario Fire Code and Fire Protection and Prevention Act and demonstrated applications in residential//commercial settings;
• Demonstrated success to exude executive presence and exercise a superior level of tact, diplomacy, and critical thinking while working with all levels of the organization, specifically the executive/senior leadership team;
• Demonstrated success to lead business and/or enterprise-wide fire life safety risk assessments; including development of the client-centric engagement and risk based plan, while utilizing industry best practices;
• Demonstrated success to lead department change initiatives, including implementation of process redesign, enabling electronic systems, and integrated dashboard reports;
• Demonstrated success to develop key department enablers to support efficient, consistent, and effective services, including but not limited to policies and procedures, electronic information databases;
• Demonstrated success to develop department policies and procedures for documenting, investigating, monitoring, and reporting of all fire safety incidents;
• Demonstrated success to lead enterprise change initiatives, including development of change management framework with the appropriate engagement, communication, and implementation plan;
• Demonstrated success to lead enterprise-wide capacity building initiatives, including the development of client-centric activities that aim to advance a proactive risk management culture;
• Demonstrated success to foster strategic partnerships with internal (e.g. business units, legal counsels, leadership) and external (e.g. municipal/provincial agencies, legal counsels, insurers, vendors) partners; and
• Demonstrated ability to leverage data to enable effective decision making, including utilizing advanced data analysis techniques to analyze data to identify fire safety risk exposure trends and advancing recommendations to reduce exposure to within the acceptable risk appetite.

What’s next

Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

INDS

Thank you for your interest in Toronto Community Housing

We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve included in the job postings below, we encourage you to consider applying. We strongly believe that diverse experience, transferable skills, and passion are key!

Once you have submitted your application successfully, you will receive a confirmation email. We encourage you to check out our careers page often, as new opportunities become available on a regular basis.

Our commitment to equity, diversity and inclusion

We are committed to providing equal opportunity to all employees and strive to create a diverse workplace that reflects the cultural mosaic of our great city and the communities we serve. We recognize the value that comes from different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver on our mission to provide clean, safe, well-maintained, affordable homes for tenants.

TCHC is committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, 2SLGBTQ+ persons, and others who can help us provide vibrant communities and make our city a great place to live. In an effort to ensure access to information for people with disabilities, we have noticed that some screen readers do not function properly with our job portal. If you are a person with a disability and are experiencing issues with our job portal and would like access to our job postings in an alternative format, please email your request to our People and Culture Division at accessibility.hr@torontohousing.ca.

Accessibility for applicants

Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.

If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our People & Culture department at Accessibility.HR@torontohousing.ca or call our accessible accommodations line at (416) 981 - 4119. Please refer to the job requisition number when you contact us.

We use AI technology through the use of pre-screening questions to assist in the screening process.