Manager-Digital Product Operations
# Manager-Digital Product Operations **American Express** · New York, NY · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand. This Manager role will focus on supporting product governance across Amex Digital Labs. The successful candidate will serve as the central business contact to lead audits and drive process improvement efficiencies, while balancing the critical need for controls and risk mitigation, for key strategic projects on behalf of Amex Digital Labs. This person will develop a deep understanding of product governance and exhibit strong subject matter expertise in key Amex policies and processes. - Outstanding interpersonal, communication, and negotiation sills with the ability to influence partners across a wide variety of functions - Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility - Ability to drive results against timelines, prioritize, and execute flawlessly - Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions - Self-starter that can excel in a dynamic environment by driving decision-making, working well under pressure, and adapting to frequent change - Excellent relationship-building with partners and across internal stakeholders - Proven track record in crafting and storytelling via PowerPoint presentations and leveraging AI to automate and improve legacy programs - Possess intellectual curiosity about the evolving digital, mobile, and alternatives payments space and innovative membership experiences - Bachelor's Degree required Preferred Qualifications: Prior experience in leading audit-related inquiries or exams a plus - Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: - Competitive base salaries - Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) - Free and confidential counselling support through our Healthy Minds program - Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site . We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Наблюдалась 2026-10-15, впервые 2026-10-13, источник — Indeed.