Manager-Customer Success and Growth
# Manager-Customer Success and Growth **Kadel Labs** · Bangalore City, Bengaluru, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role About Us: Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Job Description: We are seeking a dynamic and experienced Manager for our Customer Success & Business Development department at Bangalore. The ideal candidate should have a minimum of 5 years of experience in Business Development and should possess strong IT industry knowledge, especially in Customer Success & Growth /Sales/Business Development roles. The primary responsibilities of this role include lead generation, business growth, pre-sales efforts, farming, upselling and cross selling. Role: Manager Customer Success & Business Development Experience: 4+Years Location: Udaipur, Banglore Key Responsibilities: · Identify and pursue potential leads and opportunities within the target market segments. Use market research and industry knowledge to identify prospects. · Develop and execute strategies to drive business growth, including setting sales targets, developing market penetration plans, and establishing key performance indicators. · Create and manage solutioning and pitch decks to effectively present the company's offerings to clients. Collaborate with the technical team to ensure solutions align with client needs. · Build and maintain strong relationships with existing clients. Understand their needs and work towards delivering value-added solutions. · Identify opportunities for upselling and cross-selling additional products or services to existing clients. Maximize revenue potential from each client relationship. · Leverage your extensive experience in IT Customer Solutions Group, Sales, and Business Development to drive success in this role. Stay updated with industry trends and emerging technologies. Requirements · Proven track record in business development, with at least 5 years of experience in a similar role. · Strong understanding of the IT services and consulting ecosystem, including global outsourcing models, offshore delivery centers, and enterprise migration programs. · Proven experience in digital transformation with focus on data engineering, application modernization, Agentic AI, and cost optimization strategies for enterprise clients.Well-versed on SDLC and deep understanding on emerging trends in Software industry. · Excellent communication, negotiation, and interpersonal skills. · Demonstrated ability to build and maintain relationships with clients and partners. · Experience in lead generation, marketing, and sales strategy development. · Previous experience in a "growth escalator" role, contributing significantly to revenue growth. · Willingness to travel as needed for client meetings and industry events. · Proven track record of achieving and exceeding sales targets. Benefits Visit us: · https://kadellabs.com/ · https://in.linkedin.com/company/kadel-labs · https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home Ability to commute/relocate: Bangalore City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: Customer Success: 4 years (Required) Work Location: In person
Наблюдалась 2026-09-17, впервые 2026-09-15, источник — Indeed.