Manager of Compliance

Company Overview

The Early Learning Coalition of Southwest Florida operates within the early childhood education sector, focusing on providing high-quality educational experiences for young children and supporting families in their educational journeys.

Summary

Manages all compliance monitoring and reimbursement functions for early learning programs, including School Readiness (SR), Voluntary Prekindergarten (VPK), and related initiatives for the Early Learning Coalition of Southwest Florida (ELC). Work involves ensuring that provider payments are accurate, timely, and aligned with state and federal guidelines, while also ensuring compliance with applicable regulations, contracts, and policies. Develops systems, supervises staff, and collaborates with internal teams, providers, and state agencies to maintain fiscal integrity and accountability.

Position typically supervises employees and schedules day-to-day work activities to provide optimum efficiency and productivity. Position requires the ability to apply a wide application of principles, theories, and concepts to the assigned function or business area.

Responsibilities

The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

• Manages, provides guidance to, and reviews the work of individual contributors in order to accomplish operational plans and results
• Plans and oversees business area workflow and time utilization of staff; assigns and communicates daily activities and deadlines to staff
• Assesses, plans, and implements best practice standards and ensures compliance with all regulatory and funding agencies; compiles and submits data for trend analysis and regulatory reporting
• Leads internal monitoring processes, including reviews of provider contracts, eligibility determinations, attendance records, and documentation
• Coordinates external monitoring and audit activities; serves as liaison with state agencies oversight entities
• Identifies compliance risks and implements corrective action plans
• Manages School Readiness (SR) and Voluntary Pre-Kindergarten (VPK) attendance and payment processing in multiple portals of the statewide database; ensures all records and activities are tracked per established policies and procedures
• Compiles data and guidance from the Division of Early Learning (DEL) to communicate pertinent information and recommendations regarding reimbursable payments to the Chief Financial Officer (CFO)
• Reviews and verifies monthly Provider Audits conducted by ELC staff; provides direction to staff on proper processing and compliance of reimbursable payments; escalates identified discrepancies and/or suspected problems to appropriate person
• Uses statewide database records (including the statewide student information system and Tableau Reporting) to validate payments and authorize adjustments
• Develops and implements new and/or revised workflows and systems to improve ELC’s processing of attendance and provider payments
• Collaborates with Data Analyst, Program Services and Quality Services to eliminate errors and prevent payment discrepancies
• Oversees the investigation of suspected violations and the subsequent hearing process
• Develops training materials and presentations regarding the identification and reporting of fraud, abuse, and organizational waste
• Oversees and assists with auditing and monitoring activities to contracted providers and ELC staff; ensures monitoring deadlines are met and reviews identified infractions and reported suspicions of fraud and abuse
• Prepares reports for leadership, the Board of Directors, and funding agencies on compliance and reimbursement outcomes
• Responds to inquiries and issues reported by providers via the portal’s digital communication tool; provides support on a variety of issues related to payments and technical aspects
• Assists the CFO with a variety of financial and business services activities, as needed / requested
• Establishes/develops and maintains collaboration, trust, and cohesion with colleagues; demonstrates and fosters a commitment to the mission, goals, and organizational culture of the Coalition
• Maintains up-to-date knowledge of regulations governing early learning programs
• Ability and means to travel on a flexible schedule as needed
• May develop strategies to support customers relating to reimbursement issues

Supervision:

• Reviews and evaluates work methods and procedures; meets with management staff to identify and resolve problems
• Assesses and monitors workload; identifies opportunities for improvement and implements changes
• Selects, motivates, and evaluates personnel; provides or coordinates staff training; works with employees to correct deficiencies; makes recommendations regarding discipline and termination

Minimum Qualifications

Bachelor’s degree in accounting, finance, business administration or related field; supplemented by four (4) years of progressively responsible financial, reimbursement or utilization analysis experience, including one (1) year in a supervisory role; or an equivalent combination of education, certification, training, and/or experience.

A valid State of Florida Driver License, proof of auto insurance, and eligibility to secure a car via authorized car rental agency is required.

Preferred Qualifications

Two (2) years of directly related experience for a nonprofit organization

Familiarity with the rules and regulations of the State of Florida’s School Readiness (SR) and Voluntary Pre-Kindergarten (VPK) Programs

Other Employment Requirements

Employment in this position is contingent on authorizing, submitting, and maintaining satisfactory:

Knowledge, Skills, and Abilities

• Knowledge of generally accepted accounting principles (GAAP)
• Knowledge of compliance monitoring practices, financial systems, and reimbursement processes
• Knowledge of the statewide data system, including Enhanced Field System (EFS), Tableau or related systems
• Knowledge of principles, practices, methodologies, and techniques utilized to effectively manage and motivate a diverse workforce
• Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department / organization specific software and ability to learn and become proficient in the use of other specialized software as may be required
• Skill in adapting to a changing work environment, competing demands, and the ability to deal with frequent change, delays, or unexpected events
• Skill in developing, managing, and interpreting budgets, contracts, and fiscal and financial reports
• Skill in assessing, evaluating, and monitoring programs and activities for compliance
• Skill in effectively presenting and sharing information to a variety of audiences and adjusting delivery based on the nature of the information
• Skill in resolving conflicts, confrontations or disagreements in a constructive manner to minimize negative personal impact
• Ability to clearly communicate and understand information in English, both orally and in writing
• Ability to lead and motivate others to achieve goals
• Ability to formulate, initiate, and administer policies and procedures for effective fiscal control
• Ability to read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures
• Ability to manage multiple priorities to ensure that deadlines are met and to set priorities that move projects through efficiently to achieve customer and quality objectives
• Ability to establish and maintain effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds
• Ability to regularly attend work and arrive punctually for designated work schedule

EXPECTED HOURS OF WORK:

Hours of operation are Wednesday through Tuesday (weekdays), 8:00 a.m. to 5:00 p.m. (40-hours); evening and weekend hours may be required.

Physical Requirements

Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.

Environmental Requirements

Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, heat, rain, fumes).

Sensory Requirements

Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.

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Job Type: Full-time

Pay: $58,710.00 - $74,160.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person