manager

Core Responsibilities

Operations & Floor Management

Direct daily and nightly operations, including opening and closing procedures, bar service, table/VIP management, and front-of-house workflow.Maintain a visible presence on the floor during peak hours to monitor service quality, engage guests, and handle escalations or conflicts.

Team Leadership & Human Resources

Recruit, train, schedule, and evaluate bartenders, service crew, hosts, and support teams.Build a strong, guest-centric floor culture while managing discipline and performance standards.

Entertainment & Programming

Curate weekly lineups, themed nights, and DJ or performer schedules.Coordinate with external talent, promoters, and marketing partners to drive event attendance.

Financial & Revenue Performance

Monitor daily sales, control operational costs, and optimize per-head guest spend and table/bar upsells.Manage inventory, stock ordering, vendor relationships, and cash-handling or POS reporting.

Compliance & Safety

Ensure strict adherence to liquor licensing laws, age verification, and local regulations (such as SFA and NEA guidelines in Singapore).Maintain venue security, emergency readiness, and workplace safety protocols.