Management Assistant Officer (Housing Operations)
# Management Assistant Officer (Housing Operations) **National University of Singapore** · Queenstown · `On-site` 🕒 **Статус:** *Опубликовано: 6 дней назад* · *Источник: Indeed* --- ### About the Role Job Title: Management Assistant Officer (Housing Operations) University-Level Unit: University Campus Infrastructure Faculty/Department-Level Unit: Campus Life Employee Category: Executive & Administrative Posting Start Date: 15/09/2026 Location_ONB: Kent Ridge Campus Job Description The candidate will be part of a team providing front desk services and ensuring smooth housing operations, in line with the objectives set by Housing Services for the NUS community. Key Responsibilities Enquiries and Issue Resolution: Handle enquiries and feedback from residents, guests, conference groups, and internal stakeholders (e.g. Finance Department, Facilities team, Hall Office) to ensure timely resolution of matters. Check-In and Check-Out Coordination: Plan and coordinate mass check-in and check-out exercises for hall students each semester. Administrative Support: Perform administrative duties including compiling fault reports and feedback, categorising data, and managing inventory. Payment Processing: Process payments and perform financial data entry accurately and efficiently. Customer Experience: Deliver excellent customer service, with the ability to turn complaints into positive outcomes. Process Improvement: Identify opportunities and propose improvement plans for existing workflows. Undertake other duties as assigned by management. Qualifications Diploma in Hospitality Management or a related field, with a minimum of 2 years' experience in frontline customer service. Proficient in MS Office applications. Excellent communication and interpersonal skills. Professional appearance and demeanour. Positive attitude with the ability to work effectively in a team.
Наблюдалась 2026-09-20, впервые 2026-09-15, источник — Indeed.