Maintenance Technician

Maintenance Technician

Full-Time | On-Site | Hourly

The Opportunity

We are looking for a bilingual Maintenance Technician (English/Spanish) who takes pride in doing the job right the first time. You’ll keep homes and grounds safe and functional, complete apartment turns efficiently, and treat every resident’s home with respect.

We invest in your skills by helping you grow your HVAC and appliance expertise, earn your EPA 608 certification, and take on work that would otherwise go to outside vendors.

Primary Relationships

• Reports to the Maintenance Supervisor or Community Manager.
• Works with the leasing office on move-ins, resident requests, and unit readiness.
• Communicates with residents in their homes daily in both English and Spanish.

Five Core Responsibilities

1. Work Orders

• Complete work orders within 24 hours and respond to emergencies immediately.
• Fix issues correctly the first time to minimize repeat work.
• Close work orders in Yardi with clear notes on the same day.

1. Make-Readies and Unit Turns

• Complete assigned turn tasks on schedule to help meet the 10-day unit-turn target.
• Ensure units are clean, safe, and rent-ready.

1. Preventive Maintenance and On-Call

• Complete preventive maintenance tasks on schedule.
• Conduct regular grounds walks to identify and address issues early.
• Participate in the on-call rotation and respond to after-hours emergencies.

1. Skills and Certifications

• Obtain EPA 608 certification within the first three months if not already certified.
• Obtain CPO certification within the first three months if required by the property.
• Continue developing HVAC and appliance repair skills.
• Perform maintenance tasks in-house whenever possible to reduce reliance on outside vendors.

1. Resident Service and Professionalism

• Communicate clearly and professionally with residents and the property team in English and Spanish.
• Treat every resident’s home with respect and leave work areas clean.
• Maintain tools and equipment and follow OSHA, Fair Housing, and property safety requirements.

How Success Is Measured

Scorecard Metric

Target

Work orders completed within 24 hours ≥ 90%

Repeat work orders within 30 days ≤ 5%

Make-ready tasks completed on time ≥ 95%

Preventive maintenance tasks completed 100%

Resident work order satisfaction ≥ 4.5/5

Hands-On Technical Responsibilities

You’ll install, service, replace, and repair the following to professional standards:

• Interior and Structural: Wall molding, caulking, countertops, cabinets, window screens, blinds, doors, stair treads, cove base, and minor drywall damage.
• Electrical and Lighting: Circuits, receptacles, breakers, switches, fuses, and light fixtures.
• HVAC: Basic servicing and troubleshooting, with continued development toward advanced repairs.
• Appliances and Plumbing: Stoves, refrigerators, washers, dryers, dishwashers, toilets, sinks, vanities, disposals, and drains or sewer lines up to 4 inches.
• Grounds and Common Areas: Mechanical and storage rooms, pest control, snow removal, and bulk trash removal, including appliances.
• Technology and Apps: Use a smartphone or tablet to manage work orders in Yardi, upload notes and photos, track make-ready and preventive maintenance tasks, log time, and communicate with the property team.

Who You Are

You show up prepared, take ownership of your work, and care about doing things right. You’re eager to learn, build your technical skills, and contribute to a team that values reliability, accountability, and strong resident relationships.

You are comfortable communicating with residents and coworkers in both English and Spanish.

What Separates Great Technicians from Average Ones

Great technicians fix problems correctly the first time, document their work promptly, complete turns on schedule, communicate effectively with residents, and continuously develop their skills to reduce the need for outside vendors.

Qualifications and Requirements

• Bilingual in English and Spanish, with the ability to communicate effectively in both languages.
• High school diploma or equivalent; able to read and write in English.
• Two to four years of full-time maintenance experience or equivalent training.
• EPA 608 certification preferred at hire; required within three months if not already held.
• CPO certification required within three months if applicable to the property.
• Copies of certifications, including expiration dates, provided to HR and kept current.
• Working knowledge of carpentry, painting, plumbing, electrical systems, appliances, and HVAC.
• Comfortable using computers, smartphones, tablets, Yardi, and communication apps.
• Owns a smartphone capable of running required work applications.
• Demonstrates safe work habits and provides basic tools required for the position.
• Valid driver’s license and reliable transportation.
• Available for on-call duties, after-hours emergencies, weekends, and holidays.

Physical Demands

• Lift up to 80 lbs. without assistance.
• Bend, walk, kneel, and stretch for extended periods.
• Work on step and extension ladders up to 30 feet.
• Work in confined spaces and indoors or outdoors in varying weather conditions while following safety requirements.

About the Employer

We are an established owner and operator of workforce housing communities across the Southeast, focused on maintaining quality homes and protecting long-term property value. Our maintenance teams play an essential role in providing safe, reliable, and comfortable homes for residents.

Core Values

• Growth Mindset: Learn continuously and improve every day.
• High Integrity: Keep your commitments and take ownership of your work.
• Discipline: Be purposeful, thoughtful, and diligent.
• Build to Last: Make decisions with long-term results in mind.
• Connection: Build relationships based on trust and respect.
• All In, All Out: Bring energy, commitment, and teamwork to everything you do.

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person